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Care Coordinator
BlueCross BlueShield of Tennessee. Partner with members and families to identify supports and direct services for health, employment, and independent or community living goals .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting comprehensive assessments of members' needs, applying authorization criteria for services, and collaborating with clinical and social support teams. Holds a valid nursing or social work license and possesses strong communication and organizational skills essential for effective member support.
Highest-signal resume keywords
Registered Nurse LicenseMaster's In Social WorkClinical ExperienceEffective Communication SkillsTime Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Assessment SkillsAuthorization Criteria ApplicationDigital LiteracyMicrosoft Office ProficiencyFace-To-Face Visits
Soft Skills
Interpersonal SkillsOrganizational Skills
Tools & Technologies
Email
Certifications & Qualifications
Active LCSW LicenseActive LMSW LicenseActive LAPSW License
Industry Keywords
Home-Based ServicesCommunity Living GoalsBehavioral HealthLong-Term Service NeedsDriver Safety Program
About the role
Key responsibilities & impact- Partner with members and families to identify supports and direct services for health, employment, and independent or community living goals
- Collaborate with clinical and social support colleagues to address members’ physical, behavioral health, and long-term service needs
- Conduct thorough, objective face-to-face visits and assess members’ physical, behavioral, functional, psychosocial, financial, employment, and independent-living needs
- Apply authorization criteria for appropriate home- and community-based services
- Confirm authorized services are provided and members’ needs are met
- Travel to members’ homes for visits
- Manage requests and demands from internal and external stakeholders
- Participate in the BCBST Driver Safety Program when routinely operating a company, personal, or rental vehicle for business
Requirements
What you’ll need- 3 years of experience in a clinical setting
- Registered nurse with an active license in Tennessee, or a license in the state of residence if participating in the Nurse Licensure Compact Act; or Master’s in Social Work with an active unrestricted LCSW, LMSW, or LAPSW license
- Must live within Shelby County, Tennessee
- Available for an 8:00am–5:00pm EST schedule
- Valid driver’s license
- TB Skin Test for coordinators working in the field
- Digital literacy assessment required
- At least 2 years of clinical experience required
- Basic Microsoft Office and email skills
- Effective time management skills
- Excellent oral and written communication skills
- Strong interpersonal and organizational skills
- Compliance with applicable auto insurance requirements and acceptable motor vehicle record for routine business driving
Benefits
Comp & perks- Option to work a compressed work week after 1 year, subject to management approval
- No on-call schedule
- Various immunizations and/or associated medical tests may be required for this position