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BlueCross BlueShield of Tennessee

Clinical Pharmacy Specialist

BlueCross BlueShield of Tennessee

. Support Medicare and D-SNP coverage review activities .

Posted 9/29/2026full-timeRemote • Tennessee • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Pharmacy Operations, including coverage review activities and claims processing, while effectively managing provider relationships and communication. Proficient in utilizing Microsoft Office tools to support documentation and reporting needs.

Highest-signal resume keywords
Pharmacy ExperienceNational Certification as Pharmacy Technician (PTCB)Medical/Pharmacy Terminology KnowledgeMicrosoft Office ProficiencyDecision Making and Problem Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Pharmacy Coverage ReviewClaims ProcessingAuthorization EntryPharmacy Benefit SystemQuality Improvement ActivitiesPharmacy Reports ReviewCase ManagementAppeals HandlingHealthcare Provider EngagementMulti-Project Management
Soft Skills
Excellent Oral CommunicationExcellent Written CommunicationStrong Interpersonal SkillsOrganizational SkillsTeam Player
Certifications & Qualifications
National Certification as Pharmacy Technician (PTCB)
Industry Keywords
MedicareD-SNPPharmacy TerminologyHealthcare ProvidersMember CareClaims IssuesAuditsQuality ImprovementFACETs InquiriesOn-Call Rotations

About the role

Key responsibilities & impact
  • Support Medicare and D-SNP coverage review activities
  • Build and manage cases with pharmacists and healthcare providers
  • Contribute to coverage determinations affecting member care and health outcomes
  • Engage with providers and manage multiple priorities
  • Enter authorizations and test claims into the pharmacy benefit system
  • Handle incoming and outgoing calls from providers, members, and member representatives
  • Monitor and answer emails and FACETs inquiries regarding pharmacy reviews, appeals, and claims issues
  • Review daily pharmacy reports to ensure appropriate claims processing
  • Assist with departmental audits and quality improvement activities
  • Work evenings, holidays, and weekends when required to ensure adequate coverage

Requirements

What you’ll need
  • High School Diploma or equivalent
  • 2 years - Pharmacy experience required
  • National Certification as Pharmacy Technician (PTCB)
  • Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)
  • Must be a team player, be organized and have the ability to handle multiple projects
  • Excellent oral and written communication skills
  • Strong interpersonal and organizational skills
  • Proven decision making and problem solving skills
  • Ability to work independently and with minimal supervision
  • Knowledge in Medical/Pharmacy terminology
  • Must be available to work Monday-Friday 8AM-6PM EST, with nights and weekends on a rotating basis
  • May be required to work evenings, holidays and weekends, including on-call rotations

Benefits

Comp & perks
  • Tools and resources needed to succeed
  • Growth, creativity, and continuous learning opportunities