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BlueCross BlueShield of Tennessee

Document Support Associate

BlueCross BlueShield of Tennessee

. Imaging documents and monitoring scheduling of deliverables .

Posted 9/22/2026full-timeRemote • Tennessee • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in document imaging, scheduling, and maintaining accurate filing systems while effectively addressing administrative needs to support membership and benefits services.

Highest-signal resume keywords
Document ImagingMicrosoft Office ProficiencyOral Communication SkillsWritten Communication SkillsOrganizational Skills

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Document ImagingFiling ProceduresData ProcessingTransmittal InterpretationAdministrative Support
Soft Skills
Interpersonal SkillsCommunication Skills
Tools & Technologies
Microsoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint
Industry Keywords
Membership ServicesBenefits ServicesCase Load Management

About the role

Key responsibilities & impact
  • Imaging documents and monitoring scheduling of deliverables
  • Utilizing information to improve services, anticipate and prevent problems, or suggest improvements
  • Processing assigned work according to department procedures and expectations
  • Interpreting transmittals and documents for group accounts
  • Implementing appropriate filing and documentation procedures
  • Maintaining all physical and electronic files in current and accurate condition
  • Performing routine support and addressing administrative needs to meet membership and benefits services goals and case load expectations

Requirements

What you’ll need
  • High School Diploma or equivalent
  • Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint)
  • Proficient oral and written communication skills
  • Proficient interpersonal and organizational skills
  • Candidates must reside within a 50-mile radius of Chattanooga, Tennessee