ECF Choices Support Coordinator

BlueCross BlueShield of Tennessee

. Empower members by supporting their health and well-being .

Posted 10/7/2026full-timeRemote • Tennessee • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and maintaining Person-Centered Plans while collaborating with clinical and social support teams to address members' health and employment needs. Proficient in conducting assessments and navigating complex relationships to empower members towards independent living and community integration.

Highest-signal resume keywords

Registered Nurse (RN)Licensed Master Social Worker (LMSW)Case Management ExperiencePerson-Centered PlanningMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Intake and EnrollmentAssessment SkillsHome and Community-Based Services AuthorizationPersonal Outcome Measures TrainingBehavioral Health Knowledge

Soft Skills

Excellent Communication SkillsStrong Interpersonal SkillsOrganizational SkillsProblem-Solving AbilityTeam Collaboration

Tools & Technologies

Microsoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Certifications & Qualifications

Developmental Disabilities Nurses Association Certification (CDDN)Licensed Clinical Social Worker (LCSW)Qualified Developmental Disabilities Professional (QDDP/QIDP)

Industry Keywords

1915(c) HCBS WaiverHealthcare IndustryIntegrated EmploymentCommunity Living GoalsService Provision Monitoring

About the role

Key responsibilities & impact

Empower members by supporting their health and well-being
Assist members in finding and maintaining competitive, integrated employment
Navigate challenging relationships to ensure members receive necessary services
Perform intake, enrollment, and ongoing assessments
Develop and maintain Person-Centered Plans
Monitor and maintain overall service provision
Partner with members and families to identify supports and direct services for health, employment, and independent or community living goals
Collaborate with clinical and social support colleagues to address physical, behavioral health, and long-term service needs
Conduct thorough, objective face-to-face visits and assess members’ physical, behavioral, functional, psychosocial, financial, employment, and independent-living needs
Apply criteria to authorize appropriate home and community-based services and confirm services are provided and members’ needs are met

Requirements

What you’ll need

RN; or B.S. in social work, nursing, education, human service, health care profession, or another related field; or meet federal requirements for a Qualified Developmental (or Intellectual) Disabilities Professional (QDDP/QIDP)
RN candidates preferably have current Developmental Disabilities Nurses Association certification as CDDN; LPNs as DDC
Licensed Master Social Worker or Licensed Clinical Social Worker preferred
In lieu of a degree, 5+ years’ experience as an independent Support Coordinator or case manager for service recipients in a 1915(c) HCBS Waiver, plus completed Personal Outcome Measures Introduction and Assessment Workshop trainings
2 years’ experience in the healthcare industry or an operations-type environment required
Valid driver's license
Various immunizations and/or associated medical tests may be required
Digital literacy assessment required
Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)
Ability to work independently with minimal supervision or in a team environment
Ability to solve problems and manage multiple assignments with critical deadlines
Excellent oral and written communication skills
Strong interpersonal and organizational skills
Valid driver’s license, compliant auto insurance, and acceptable motor vehicle record required for routine company driving

Benefits

Comp & perks

Mileage is reimbursed for travel to members’ homes
8:00am–5:00pm schedule with no on-call requirement
Full-time employee position