Identity and Access Management Administrator

BlueCross BlueShield of Tennessee

. Support day-to-day IAM operations, including initial ticket triage, user access administration, operational tasks, and Active Directory administration .

Posted 10/14/2026full-timeChattanooga • Tennessee • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Identity and Access Management (IAM) operations, including Active Directory administration and security compliance. Proficient in user access management, process documentation, and analytical problem-solving within enterprise systems.

Highest-signal resume keywords

Identity And Access Management (IAM)Active Directory AdministrationWindows Scripting (PowerShell, VBScript, Perl, Batch)Analytical And Problem-Solving SkillsSecurity Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

User Access AdministrationFacets Access ManagementAccess Profile ManagementIAM Process DocumentationCross-System Access AnalysisRole-Based Access Control (RBAC)Attribute-Based Access Control (ABAC)Password Vaults ManagementSSO ConfigurationAPIs Understanding

Soft Skills

Ability To Work IndependentlyTeam CollaborationCustomer Service OrientationCommunication Skills

Tools & Technologies

Microsoft Office (Outlook, Word, Excel, PowerPoint)Security ToolsNetworking ConceptsCloud Concepts

Industry Keywords

Information SecurityIT OperationsCompliance StandardsIdentity GovernanceService-Level Agreements

Tech Stack

Tools & technologies

CloudPerl

About the role

Key responsibilities & impact

Support day-to-day IAM operations, including initial ticket triage, user access administration, operational tasks, and Active Directory administration
Provide support for Facets access management
Ensure users have secure and appropriate access to enterprise systems and applications
Support security, compliance, and identity governance practices
Develop deeper expertise in Facets security administration and grow into a subject matter expert
Administer access by creating, modifying, and deleting profiles, groups, and roles
Participate in a rotating on-call schedule to resolve high-priority issues outside normal business hours
Create and maintain IAM process documentation
Review processes for improvements and efficiencies
Meet service level agreements according to established turnaround times
Ensure compliance with corporate security standards and policies
Assist with periodic access reviews, inactivity reviews, and manual compliance validation
Respond to customer requests and inquiries concerning applications and systems
Provide guidance and resolution for access-related issues

Requirements

What you’ll need

Bachelor's Degree in Computer Sciences or Information Systems related field or equivalent work experience
2 years of Information Security and/or IT-related experience
Preferred experience with Windows scripting and automation methodology, including PowerShell, VBScript, Perl, and Batch programming
Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
Proven analytical and problem-solving skills
Ability to analyze cross-system access and troubleshoot access requirements
Understanding of Identity and Access Management solutions
Understanding of Microsoft Active Directory implementation, maintenance, and support in a large-scale environment
Understanding of IAM systems, attribute-based security, role-based security, and centralized identity solutions
Understanding of password vaults and service-account password rotation
Understanding of security tools, networking, server, application, and cloud concepts
Ability to organize and distribute access through ABAC and RBAC methods
Understanding of tables and columns for IAM provisioning systems
Ability to interpret and translate technical or complex concepts for IAM team members and business personnel
Ability to work independently with minimal supervision or in a team environment
Understanding of project estimates, planning, and deliverables
Preferred understanding of APIs, databases, and file connections
Preferred understanding of configuring SSO and step-up authentication, including federation services
Sponsorship is not available for this role

Benefits

Comp & perks

Remote, work-from-home position
Employee status