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Support Coordinator, ECF CHOICES
BlueCross BlueShield of Tennessee. Support members’ physical, behavioral, and social health and well-being .
About the role
Key responsibilities & impact- Support members’ physical, behavioral, and social health and well-being
- Assist members in finding and maintaining competitive, integrated employment
- Navigate challenging relationships to ensure members receive necessary services
- Perform intake, enrollment, and ongoing assessments
- Develop and maintain Person-Centered Plans
- Monitor and maintain overall service provision
- Partner with members and families to identify supports and direct services for health, employment, and independent or community living goals
- Collaborate with clinical and social support colleagues to meet members’ physical, behavioral health, and long-term service needs
- Conduct thorough, objective face-to-face visits and assess members’ physical, behavioral, functional, psychosocial, financial, employment, and independent-living needs
- Apply criteria to authorize appropriate home- and community-based services
- Confirm authorized services are provided and members’ needs are met
- Travel to members’ homes in the Monroe, McMinn, and Polk County area
Requirements
What you’ll need- RN with preference for current Developmental Disabilities Nurses Association certification as CDDN for RNs or DDC for LPNs, as applicable
- Or B.S. in social work, nursing, education, human service, health care profession, or related field
- Or meet federal requirements for a Qualified Developmental Disabilities Professional (QDDP or QIDP)
- Or, in lieu of a degree, 5+ years’ experience as an independent Support Coordinator or case manager for service recipients in a 1915(c) HCBS Waiver and completion of Personal Outcome Measures Introduction and Assessment Workshop trainings established by the Council on Quality and Leadership
- 2 years of experience in the healthcare industry or an operations-type environment required
- Valid driver's license
- Various immunizations and/or associated medical tests may be required
- Digital literacy assessment required
- Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
- Ability to work independently with minimal supervision or in a team environment
- Capacity to solve problems and manage multiple assignments with critical deadlines
- Ability to handle multiple projects
- Excellent oral and written communication skills
- Strong interpersonal and organizational skills
- Organized, reliable, and able to manage multiple tasks with exceptional work ethic
- For routine company driving: valid driver's license, compliant auto insurance where applicable, and acceptable motor vehicle record
Benefits
Comp & perks- Mileage is reimbursed for travel to members’ homes
- Full-time employment
- No on-call schedule
- Opportunity to positively impact individuals with intellectual and developmental disabilities
- EEO protections and nondiscrimination in hiring, training, and promotion