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BMO U.S.

Associé(e) principal(e), Soutien au traitement des prêts, Bilingue

BMO U.S.

. Deliver critical lending operations processes, including loan administration and servicing activities .

Posted 10/21/2026full-timeMontreal • CanadaLead💰 CA$40,500 - CA$80,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in lending operations processes, including loan administration and servicing, while ensuring compliance with regulatory requirements and operational risks. Proficient in data analysis and reporting, with strong collaboration and communication skills to support stakeholder engagement and process improvement.

Highest-signal resume keywords
Lending Operations SupportLoan AdministrationRegulatory ComplianceData Analysis and ReportingBilingual in French and English

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Loan ProcessingData FormattingService Request ManagementDocumentation ManagementRisk Management FrameworkRegulatory Requirements KnowledgeAnalytical SkillsProblem-Solving SkillsMS WordMS Excel
Soft Skills
Collaboration SkillsCommunication SkillsOrganization SkillsPrioritization SkillsTeam Skills
Industry Keywords
Lending ProductsMortgage OperationsConsumer LendingCommercial LendingChange ManagementService Level AgreementsStakeholder EngagementOperational RisksBusiness RiskAdministrative Activities

About the role

Key responsibilities & impact
  • Deliver critical lending operations processes, including loan administration and servicing activities
  • Support payments, transactions, service requests, administrative activities and stakeholder inquiries within service level agreements
  • Collaborate with stakeholders to improve processes and workflow and achieve business results
  • Support lending operations for mortgages, consumer lending, leasing and/or commercial lending products
  • Gather and format data into regular and ad-hoc reports and dashboards
  • Support change management execution and sustainment activities
  • Organize work information to ensure accuracy and completeness
  • Execute routine service requests, transactions and queries
  • Distribute, collect and file documentation and information
  • Provide problem-solving support for more junior staff
  • Process service requests, transactions and activities accurately and on time
  • Respond to stakeholder questions and requests
  • Check and reconcile information and documentation
  • Identify and resolve discrepancies and escalate issues when necessary
  • Enter, review and verify loan information and documentation
  • Maintain loan records and documentation
  • Communicate and collaborate with internal and external stakeholders
  • Support development and implementation of new processes and systems
  • Maintain understanding of regulatory requirements and operational risks
  • Support development of tools and delivery of training
  • Handle complex and diverse tasks and escalations
  • Analyze issues and determine next steps
  • Apply BMO’s Risk Management Framework and comply with applicable policies, laws and regulations

Requirements

What you’ll need
  • Typically 2–3 years of relevant experience
  • Post-secondary degree in a related field desirable, or equivalent combination of education and experience
  • Knowledge and experience using relevant systems and technology
  • Knowledge and understanding of key products, services, processes and controls
  • Knowledge of business risk and regulatory requirements
  • Good prioritization skills
  • Good PC skills, including MS Word, Excel and PowerPoint
  • Specialized knowledge
  • Good verbal and written communication skills
  • Good organization skills
  • Good collaboration and team skills
  • Good analytical and problem-solving skills
  • Fluent in French and English
  • Ability to work within relevant service level agreements and established policies, processes and procedures

Benefits

Comp & perks
  • Health insurance
  • Tuition reimbursement
  • Accident and life insurance
  • Retirement savings plans
  • Performance-based incentives
  • Discretionary bonuses
  • In-depth training and coaching
  • Manager support
  • Network-building opportunities
  • Workplace accommodations available on request