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Tech Stack
Tools & technologiesPythonSQL
About the role
Key responsibilities & impact- Participate in a 16-month Business & Operations Development Program with three 5-month rotations
- Support research, development, implementation, and execution of business initiatives
- Collaborate with cross-functional teams across U.S. Banking and the COO organization
- Analyze business challenges, identify opportunities, develop recommendations, and contribute to strategic projects
- Conduct market research, forecasting, pricing, and competitive analysis
- Monitor product and system performance and develop solutions to assessed problems
- Analyze product risks in compliance with legal, regulatory, and risk requirements
- Support strategic initiatives with internal and external stakeholders
- Conduct independent analysis and assessment to resolve strategic issues
- Build relationships and ensure alignment with stakeholders
- Design and produce regular and ad-hoc reports and dashboards
- Monitor performance, address issues, and support change management
- Provide input into operational program planning and implementation
- Support development of key metrics and identification of trends
- Gather customer and sales feedback and analyze issues
- Evaluate market research, competitive intelligence, customer insights, and channel information
- Complete internal and regulatory reporting
- Act as day-to-day vendor contact and support vendor solution implementation and maintenance
- Resolve internal, first-level customer escalations
- Design, implement, manage, and enhance core business processes and products throughout the product lifecycle
- Develop business cases, strategic roadmaps, key metrics, action plans, product documentation, templates, and requirements
- Support salesforce training, materials, client deals, and related presentations
- Develop and maintain relationships with external partners and vendors
- Create marketing strategies, offers, and campaigns with Marketing and other partners
- Influence or determine credit product risk parameters and metrics
- Apply BMO’s Risk Management Framework and make risk-informed decisions aligned with business strategy and applicable policies and regulations
Requirements
What you’ll need- Typically 1–2 years of relevant experience
- Post-secondary degree in a related field of study or equivalent combination of education and experience
- Working knowledge of retail and business banking environmental awareness / understanding
- Methodology and process skills
- Analytics and reporting skills
- Technical proficiency gained through education and/or business experience
- Verbal and written communication skills — in-depth
- Collaboration and team skills — in-depth
- Analytical and problem-solving skills — in-depth
- Influence skills — in-depth
- Data-driven decision-making skills — in-depth
- Software and systems architecture knowledge is desirable, including SQL, Python, and Power BI
Benefits
Comp & perks- Performance-based incentives
- Discretionary bonuses
- Health insurance
- Tuition reimbursement
- Accident and life insurance
- Retirement savings plans
- In-depth training and coaching
- Manager support
- Network-building opportunities
- Tools and resources to reach new milestones
- Equal employment opportunity
- Reasonable accommodations for individuals with disabilities