Business & Operations Development Specialist, New Grad

BMO U.S.

. Participate in BMO’s 16-month Business & Operations Development Program through three 5-month rotations .

Posted 10/9/2026full-timeChicago • Illinois • United StatesEntry Level💰 $55,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical and problem-solving capabilities, with a focus on data-driven decision-making and collaboration across cross-functional teams. Proficient in developing business strategies, managing vendor relationships, and implementing change management processes.

Highest-signal resume keywords

Data-Driven Decision-MakingAnalytical SkillsCollaboration SkillsSQL ProficiencyMarket Research

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalysisMarket ResearchCompetitive AnalysisProcess ImprovementRisk ManagementForecastingPricing StrategyPerformance MonitoringChange ManagementBusiness Case Development

Soft Skills

Verbal CommunicationWritten CommunicationTeam CollaborationInfluence SkillsProblem-Solving

Tools & Technologies

Power BISQLPython

Industry Keywords

Retail BankingBusiness BankingRegulatory ComplianceStakeholder ManagementVendor Management

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Participate in BMO’s 16-month Business & Operations Development Program through three 5-month rotations
Support research, development, implementation, and execution of business initiatives
Collaborate with cross-functional teams across U.S. Banking and the COO organization
Analyze business challenges, identify opportunities, develop recommendations, and contribute to strategic projects
Conduct market research, forecasting, pricing, and competitive analysis
Monitor product and system performance and develop solutions to address issues
Analyze product risks and support legal, regulatory, risk, and internal reporting
Support strategic initiatives with internal and external stakeholders
Conduct independent analysis and assessment to resolve strategic issues
Build relationships and ensure alignment with stakeholders
Design and produce regular and ad-hoc reports and dashboards
Monitor performance, develop key metrics, identify trends, and implement action plans
Support change management and operational program planning and implementation
Gather customer and sales feedback and analyze issues
Evaluate customer insights, channels information, market research, and competitive intelligence
Act as day-to-day vendor contact and support vendor solution implementation and maintenance
Resolve first-level internal customer escalations
Design, implement, manage, and enhance business processes and banking products throughout the product lifecycle
Define and implement business cases and strategic roadmaps, including project and budget approvals
Develop salesforce training and materials and manage change
Support sales teams with client deals and presentations
Develop and maintain external partner and vendor relationships
Create marketing strategies, offers, and campaigns with Marketing partners
Manage product documentation, templates, and requirements
Influence or determine credit product risk parameters and metrics
Make sound, risk-informed decisions aligned with business strategy and applicable regulations

Requirements

What you’ll need

Typically 1–2 years of relevant experience
Post-secondary degree in a related field of study or equivalent combination of education and experience
Working knowledge of retail and business banking environmental awareness / understanding
Methodology and process knowledge — good
Analytics and reporting knowledge — good
Technical proficiency gained through education and/or business experience
Verbal and written communication skills — in-depth
Collaboration and team skills — in-depth
Analytical and problem-solving skills — in-depth
Influence skills — in-depth
Data-driven decision-making skills — in-depth
Software and systems architecture knowledge is desirable, including SQL, Python, and Power BI
Ability to apply BMO’s Risk Management Framework and comply with applicable policies, laws, and regulations

Benefits

Comp & perks

Health insurance
Tuition reimbursement
Accident and life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses
Other perks and rewards
In-depth training and coaching
Manager support
Network-building opportunities
Tools and resources to reach new milestones
Equal employment opportunity
Reasonable accommodations for individuals with disabilities