Mortgage Sales Specialist I

BMO U.S.

. Cultivate, build, and manage referral-network relationships to generate mortgage business .

Posted 10/15/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $45,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

Cultivate, build, and manage referral-network relationships to generate mortgage business
Identify sales opportunities and refer customers to appropriate BMO colleagues
Develop and execute marketing and sales programs, promotions, and initiatives
Contact referral and origination sources through national and local partnerships
Pursue cross-sell and up-sell opportunities to achieve sales and profitability goals
Expand the referral network and generate mortgage originations
Establish and enhance the Bank’s community presence through trade shows, conferences, and related events
Advocate for customers during mortgage application and processing
Guide customers through mortgage application and processing activities
Partner with branch teams to hand off customers, finalize mortgage documentation, and refer non-mortgage needs
Resolve or escalate issues and ensure funds are advanced in a timely manner
Provide customer service and identify needs for banking products
Stay current on consumer needs, industry trends, best practices, and regulatory requirements
Develop solutions and recommendations aligned with business strategy and stakeholder needs
Support strategic initiatives with internal and external stakeholders
Conduct independent analysis and assessment of strategic issues
Liaise with BMO teams and customers to complete home-financing applications
Document updates in BMO’s internal systems
Analyze data and prepare regular and ad-hoc reports and dashboards
Execute routine service requests and transactions within service-level agreements
Complete transactions in compliance with guidelines and requirements
Apply BMO’s Risk Management Framework and make risk-informed decisions

Requirements

What you’ll need

Typically 3–5 years of relevant experience
Post-secondary degree in a related field of study or equivalent combination of education and experience
In-depth understanding of the mortgage lending process and applicable regulatory requirements
Strong interpersonal, sales, customer service, and negotiation skills
Expert knowledge of self-management and teamwork, personal lending, relationship sales and management
Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management
Strong knowledge of the broader real estate industry and mortgage market
Specialized knowledge from education and/or business experience
In-depth verbal and written communication skills
In-depth collaboration and team skills
In-depth analytical and problem-solving skills
In-depth influence skills
Federal registration with the Nationwide Mortgage Licensing System and Registry required for U.S. consumer-loan origination
Criminal background review and credit history evaluation required
Restrictions on performing in a real estate agent capacity

Benefits

Comp & perks

Commission structure
Performance-based incentives
Discretionary bonuses
Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
In-depth training and coaching
Manager support
Network-building opportunities
Tools and resources to reach new milestones