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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in performance management and sales leadership within retail banking, with a strong ability to translate business strategy into actionable outcomes. Proven skills in coaching, analytical problem-solving, and effective communication to drive organizational success.
Highest-signal resume keywords
Performance ManagementSales LeadershipData AnalysisCoaching PracticesRetail Banking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Performance DriversBusiness ExecutionStrategy TranslationMarket LeadershipTrend Identification
Soft Skills
Relationship BuildingWritten CommunicationVerbal CommunicationFacilitation SkillsProblem-Solving
Industry Keywords
Retail BankingFinancial Center OpeningsPerformance MeasuresBusiness TransformationCross-Functional Collaboration
About the role
Key responsibilities & impact- Partner with Regional Presidents, Market Presidents, and business leaders to align De Novo priorities with regional and enterprise objectives
- Translate business strategy into actionable tactics, leadership behaviors, success drivers, and measurable outcomes
- Establish and reinforce structured performance routines that promote accountability, disciplined execution, and sustained results
- Review performance data and field observations to identify trends, opportunities, execution gaps, and required actions
- Provide updates on performance, priorities, risks, and progress through leadership routines
- Track commitments and follow up with leaders to ensure actions are completed
- Provide performance support before and after assigned De Novo Financial Center openings
- Support operational, market, workforce, and leadership readiness
- Identify and escalate barriers affecting launch readiness, customer acquisition, colleague effectiveness, or early performance
- Capture lessons learned and share successful practices for future launches
- Conduct regular coaching sessions with Market Presidents and designated market leaders
- Maintain a strong field presence through visits and execution observation
- Document actions and monitor progress toward established outcomes
- Reinforce client-focused communication, growth priorities, and consistent leadership behaviors
- Partner with Learning, Sales Enablement, Recruiting, and business leaders on readiness and capability needs
- Connect leaders with learning, coaching, and enablement resources
- Build partnerships across regional leadership, Performance & Sales Effectiveness, Sales Enablement, Design & Delivery, Analytics, Recruiting, Operations, and other De Novo workstreams
- Coordinate actions to address performance barriers, capability gaps, and execution needs
- Share insights and effective practices across regions and Financial Centers
Requirements
What you’ll need- Demonstrated experience in performance management, sales leadership, retail banking, market leadership, business execution, or a related field
- Strong understanding of performance drivers, leadership routines, coaching practices, and data use to improve business outcomes
- Experience translating strategy into practical actions, behaviors, and measurable results
- Ability to coach and influence leaders while maintaining clear accountability
- Strong analytical and problem-solving skills
- Ability to identify trends and convert insights into action
- Ability to build relationships and work effectively across functions and organizational levels
- Strong written and verbal communication, facilitation, and presentation skills
- Ability to manage multiple priorities in a dynamic, deadline-driven environment
- Ability to work independently while remaining aligned with regional leadership and enterprise partners
- Willingness and ability to travel regularly to assigned markets and Financial Centers
- Preferred: experience supporting new Financial Center or branch openings
- Preferred: experience in retail banking sales, service, operations, or performance leadership
- Preferred: knowledge of market-level and Financial Center performance measures
- Preferred: experience supporting large-scale change, business transformation, or growth initiatives
- Preferred: experience partnering with senior leaders and cross-functional teams
- Preferred: familiarity with leadership development, colleague readiness, and performance-coaching practices
Benefits
Comp & perks- Performance-based incentives
- Discretionary bonuses
- Health insurance
- Tuition reimbursement
- Accident insurance
- Life insurance
- Retirement savings plans
- In-depth training and coaching
- Manager support
- Network-building opportunities
- Tools and resources to reach new milestones