Tier 3 Automation Engineer

BMO U.S.

. Build and operate enterprise-scale endpoint automation across a large device fleet .

Posted 10/26/2026full-timeRemote • CanadaMid-LevelSenior💰 CA$70,000 - CA$150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced PowerShell scripting and Microsoft Intune expertise to enhance endpoint automation and operational efficiency. Possesses strong production troubleshooting skills and a deep understanding of IT operating processes, ensuring compliance with industry standards and effective incident management.

Highest-signal resume keywords

Advanced Powershell SkillsMicrosoft Intune ExperienceSCCM / MECM Operational ExperienceProduction Troubleshooting SkillsAgile Environment Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Endpoint AutomationHealth-Check DevelopmentRoot-Cause AnalysisData AnalysisIncident ManagementChange DeploymentPerformance MonitoringRegulatory ComplianceTechnical SupportOperational Improvement

Soft Skills

Verbal CommunicationWritten CommunicationCollaborationAnalytical Problem-SolvingInfluence Skills

Tools & Technologies

SCCMMECMMicrosoft IntuneAutomated SystemsMonitoring Tools

Industry Keywords

IT Operating ProcessesService-Level AgreementsRisk Management FrameworkOperational StandardsBusiness Implications

About the role

Key responsibilities & impact

Build and operate enterprise-scale endpoint automation across a large device fleet
Develop and enhance health-check and fix remediations for Windows and SCCM environment variables, Registry.pol corruption, key services, Co-Management evaluations and Software Center cycles
Partner with support and engineering teams to convert recurring issues into repeatable, safe and auditable automations
Reduce manual effort and support tickets through automation
Monitor, restore and support mission-critical systems 24/7/365
Monitor and restore infrastructure, applications and security while meeting service-level agreements
Provide Help/Service Desk support and coordinate Incident Management
Deploy changes to production and engage third-party providers during incidents
Respond immediately to production program or system problems
Participate in testing cycles and deploy, implement and provision applications and infrastructure
Provide technical expertise and oversight on the production floor
Recommend and implement solutions based on issue analysis and business implications
Identify emerging issues and trends to inform decision-making
Conduct independent analysis and assessment to resolve strategic issues
Monitor and track performance and address issues
Analyze data and information to provide insights and recommendations
Participate in internal and external regulatory inspections
Develop and implement countermeasures to improve production, equipment reliability and compliance
Provide end-to-end technology support and root-cause analysis across computers, applications, networks and storage
Promote new processes, systems, technology and operational capabilities
Proactively monitor system performance and identify operational improvements
Support deployments and manage implementation issues through resolution
Perform initial triage, investigation and fast issue/incident resolution
Monitor technical infrastructure, applications and business transactions through automated systems and instrumentation
Provide inbound call assistance to end users for application, technical and IMACD needs
Collaborate across the bank and develop operational knowledge assets
Promote adherence to standards and industry best practices
Strengthen operational capability through knowledge sharing, mentoring and communities of practice
Stay current with industry technical and business trends through professional associations, practice communities and individual learning
Provide specialized consulting, analytical and technical support
Exercise judgment to diagnose and solve problems within established rules
Work independently and handle non-routine situations
Apply BMO’s Risk Management Framework and make sound, risk-informed decisions that protect assets and comply with policies, laws and regulations

Requirements

What you’ll need

Advanced PowerShell skills, including production-ready scripting, modular design, robust logging and error handling
Hands-on Microsoft Intune experience with remediation-style work
SCCM / MECM operational experience
Strong production troubleshooting skills with a break/fix mindset and ownership
Experience working in an Agile, fast-paced environment and collaborating cross-functionally
Typically 4–7 years of work experience in an IT or business environment and/or BS/BA or MBA/MS in computer science, engineering, information systems, math or business
Understanding of IT operating processes and mandatory standards for monitoring, logging and alerting
Knowledge of support and operations practices, concepts and technology through formal training and/or work experience
Technical and/or business functional knowledge of systems, tools, timing and dependencies
Deep technical proficiency gained through extensive education and business experience
In-depth verbal and written communication skills
In-depth collaboration and team skills
In-depth analytical and problem-solving skills
In-depth influence skills
In-depth data-driven decision-making skills
Ability to work a 7.5-hour shift between 7:00 a.m. and 6:00 p.m., Monday through Friday
Ability to participate in on-call/pager rotation approximately one week per month
Risk-informed decision-making aligned with BMO policies, standards, laws and regulations

Benefits

Comp & perks

Performance-based incentives
Discretionary bonuses
Health insurance
Tuition reimbursement
Accident and life insurance
Retirement savings plans
In-depth training and coaching
Manager support
Network-building opportunities
Tools and resources to reach new milestones
Accommodations available on request during the selection process