Client Processing Representative II

BNY

. Monitor routine and non-routine client service and transactional support activities for adherence to service standards and controls .

Posted 11/3/2026full-timeDallas • Texas • United StatesSeniorLead💰 $52,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in monitoring client service activities, ensuring compliance with service standards, and executing quality control reviews. Proficient in operational readiness and managing high-value transactions while effectively communicating with internal teams and external vendors.

Highest-signal resume keywords

Client Service MonitoringOperational Metrics ReviewQuality Control ReviewsMicrosoft Excel ProficiencyProblem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational ReadinessTransaction ProcessingData AnalysisRisk IdentificationCompliance Support

Soft Skills

Attention To DetailCritical ThinkingTime ManagementCommunicationSelf-Management

Tools & Technologies

Microsoft Office

Industry Keywords

Service StandardsVendor PerformanceCorrective ActionsDue Diligence AssessmentsPolicy Compliance

About the role

Key responsibilities & impact

Monitor routine and non-routine client service and transactional support activities for adherence to service standards and controls
Review daily operational metrics and vendor performance reports
Identify trends, raise concerns, and track corrective actions
Liaise with internal teams and external vendors to support timely issue resolution and service delivery
Support oversight of product changes, enhancements, and system testing
Ensure operational readiness and accurate processing of high-value transactions
Execute quality control reviews, facility audits, and client due diligence assessments
Identify risks and support compliance with policy and procedural requirements

Requirements

What you’ll need

High school/secondary school or the equivalent combination of education and experience required
Bachelor's degree preferred
7 plus years of technical and management experience
3-5 years of total work experience preferred
Excellent communication and writing abilities
Demonstrated ability to prepare transmission files and coordinate with cross-functional groups
Attention to detail
Problem solving, critical thinking, time management and communication
Ability to self-manage, prioritize, and execute workload
Prior experience with Microsoft Office applications, especially Excel
Skills listed or willingness to learn the company’s processes

Benefits

Comp & perks

Highly competitive compensation
Flexible global resources and tools
Wellbeing programs
Generous paid leaves, including paid volunteer time
401(k) plan
Company-sponsored medical insurance
Company-sponsored dental insurance
Company-sponsored vision insurance
Basic life insurance for the employee and eligible dependents
Vacation and sick time
Potential eligibility for an annual discretionary incentive award