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BNY

Client Processing Specialist II

BNY

. Perform routine and non-routine client service and transactional support functions .

Posted 10/21/2026full-timePittsburgh • Pennsylvania • United StatesMid-LevelSenior💰 $52,000 - $83,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client service and transactional support within financial services, with a strong focus on loan servicing and brokerage processing. Proficient in managing complex situations and ensuring timely service delivery through effective communication and organizational skills.

Highest-signal resume keywords
Syndicated Loan ExperienceLoan ServicingClearParLSTABrokerage Processing

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Loan OperationsAccount-Related TransactionsClient Service FunctionsTransaction ProcessingResearch Skills
Soft Skills
Detail OrientedExcellent Verbal CommunicationExcellent Written CommunicationSelf-ManagementPrioritization
Tools & Technologies
Microsoft Office
Certifications & Qualifications
Applicable Local/Regional Licenses
Industry Keywords
Financial ServicesClient InteractionService DeliveryIssue Resolution

About the role

Key responsibilities & impact
  • Perform routine and non-routine client service and transactional support functions
  • Interact with other organizational units and teams to ensure timely service delivery or issue resolution
  • Process account-related transactions according to scheduled events or client-authenticated direction
  • Manage situations requiring adapted responses or extensive research based on client responses
  • Escalate complex situations to senior colleagues

Requirements

What you’ll need
  • Bachelor’s degree or equivalent combination of education and experience required
  • 0–3 years of total work experience preferred
  • Prior hands-on syndicated loan experience preferred
  • Familiarity with loan servicing, ClearPar, and LSTA preferred
  • Experience in brokerage processing preferred
  • Applicable local/regional licenses or certifications as required by the business
  • Prior loan operations experience in a financial services setting preferred
  • Detail oriented
  • Excellent verbal and written communication abilities
  • Ability to self-manage, prioritize, and execute workload
  • Familiarity with Microsoft Office applications

Benefits

Comp & perks
  • Competitive compensation
  • Medical, dental, vision, and basic life insurance plans
  • 401(k) plan
  • Paid time off, including vacation and sick time
  • Generous paid leaves
  • Paid volunteer time
  • Wellbeing programs
  • Flexible global resources and tools
  • Annual discretionary incentive award eligibility