Client Service Representative

BNY

. Provide quality support to clients with moderately complex transactions and processes .

Posted 10/16/2026full-timeHouston • Texas • United StatesJuniorMid-Level💰 $52,000 - $67,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client support capabilities by effectively managing moderately complex transactions and inquiries while ensuring quality and accuracy in work. Provides guidance and assistance to junior staff, fostering a collaborative work environment.

Highest-signal resume keywords

Client SupportTransaction ManagementIssue ResolutionTeam CollaborationQuality Assurance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

CommunicationProblem-SolvingMentoring

Industry Keywords

Client InquiriesAccount InvestigationWork ExperienceHigh School DiplomaBachelor's Degree

About the role

Key responsibilities & impact

Provide quality support to clients with moderately complex transactions and processes
Respond to client phone calls, emails, and other inquiries regarding company products, services, and procedures
Investigate errors in client accounts and statements
Assist junior colleagues in resolving outstanding issues
Provide guidance to less experienced staff
Maintain responsibility for the quality and completion of own work

Requirements

What you’ll need

High school/secondary school or the equivalent combination of education and experience is required
Bachelor’s degree preferred
1-2 years of total work experience preferred

Benefits

Comp & perks

Competitive compensation
Medical insurance
Dental insurance
Vision insurance
Basic life insurance
401(k) plan
Paid vacation and sick time
Paid volunteer time
Flexible global resources and tools
Wellbeing programs
Annual discretionary incentive award eligibility