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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analytics and reporting services, with a strong focus on client processing systems and issue resolution. Proficient in loan servicing and brokerage processing, ensuring timely service delivery and effective team management.
Highest-signal resume keywords
Syndicated Loan ExperienceLoan ServicingClearParLSTABrokerage Processing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AnalyticsReporting ServicesClient Processing SystemsProblem SolvingSystem TestingLoan OperationsFinancial Services
Soft Skills
Detail OrientedExcellent CommunicationSelf-ManagementPrioritizationTeam Management
Tools & Technologies
Microsoft Office
Certifications & Qualifications
Applicable Local/Regional Licenses
Industry Keywords
Client IssuesService DeliveryTeam Objectives
About the role
Key responsibilities & impact- Provide complex analytics and reporting services
- Improve and automate Client Processing systems
- Manage moderate to complex external client issues
- Advise organizational units and teams to ensure timely service delivery or issue resolution
- Meet with teams to ensure problems are appropriately addressed and resolved timely
- Participate in product development, enhancement, and system testing
- Solve complex problems based on system knowledge
- Provide solutions to internal and external clients using area knowledge and industry standards
- Support lower-level client processing roles
- Allocate and check work of team members
- Perform supervisory review, training, and approval actions
- Contribute to related team objectives
Requirements
What you’ll need- Bachelor’s degree or the equivalent combination of education and experience is required
- 5-7 years of total work experience preferred
- Prior hands-on syndicated loan experience preferred
- Familiarity with loan servicing, ClearPar, and LSTA preferred
- Experience in brokerage processing preferred
- Applicable local/regional licenses or certifications as required by the business
- Prior loan operations experience in a financial service setting preferred
- Detail oriented
- Excellent verbal and written communication abilities
- Ability to self-manage, prioritize, and execute workload
- Familiarity with Microsoft Office applications
Benefits
Comp & perks- Highly competitive compensation
- Flexible global resources and tools
- Wellbeing programs
- Generous paid leaves, including paid volunteer time
- Annual discretionary incentive award eligibility
- 401(k) plan
- Company-sponsored medical, dental, vision, and basic life insurance plans
- Paid time off benefits, including vacation and sick time
