Senior Specialist, Client Processing

BNY

. Perform routine and non-routine client service and transactional support functions .

Posted 10/27/2026full-timePittsburgh • Pennsylvania • United StatesSenior💰 $59,000 - $99,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client service and transactional support within financial services, with a strong focus on syndicated loans and loan servicing. Proficient in managing complex situations and ensuring timely service delivery through effective communication and organizational skills.

Highest-signal resume keywords

Syndicated Loan ExperienceLoan ServicingClearParBrokerage ProcessingLoan Operations Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client ServiceTransactional SupportAccount-Related TransactionsIssue ResolutionResearch Skills

Soft Skills

Detail OrientedExcellent Verbal CommunicationExcellent Written CommunicationSelf-ManagementPrioritization

Tools & Technologies

Microsoft Office

Certifications & Qualifications

Applicable Local/Regional Licenses

Industry Keywords

Financial ServicesLSTA

About the role

Key responsibilities & impact

Perform routine and non-routine client service and transactional support functions
Interact with other organizational units/teams to ensure timely service delivery or issue resolution
Process account-related transactions according to scheduled events or client-authenticated direction
Manage situations requiring adapted responses or extensive research based on client response
Escalate more complex situations to senior colleagues

Requirements

What you’ll need

Bachelor’s degree or the equivalent combination of education and experience is required
5-7 years of total work experience is preferred
Prior hands-on syndicated loan experience preferred
Familiarity with loan servicing, ClearPar, and LSTA preferred
Experience in brokerage processing preferred
Applicable local/regional licenses or certifications as required by the business
Prior loan operations experience in a financial service setting preferred
Detail oriented
Excellent verbal and written communication abilities
Ability to self-manage, prioritize, and execute workload
Familiarity with Microsoft Office applications

Benefits

Comp & perks

Highly competitive compensation
Flexible global resources and tools
Wellbeing programs
Paid leaves, including paid volunteer time
Annual discretionary incentive award eligibility
401(k) plan
Company-sponsored medical, dental, vision, and basic life insurance plans
Paid time off benefits, including vacation and sick time