Senior Vice President, Client Processing

BNY

. Manage a medium- to large-sized team or multiple small Client Processing teams .

Posted 11/9/2026full-timeHouston • Texas • United StatesSenior💰 $104,000 - $206,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing client processing teams and complex client accounts while ensuring operational efficiency and high-quality standards. Proficient in implementing process improvements and leveraging technology to enhance stakeholder experience.

Highest-signal resume keywords

Client Processing ManagementSyndicated Loan ExperienceTransaction Processing SystemsAnalytical Problem-SolvingTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Account ManagementProcess ImprovementLoan ServicingBrokerage ProcessingDetail Orientation

Soft Skills

Excellent CommunicationInterpersonal SkillsSelf-ManagementPrioritizationMotivational Leadership

Tools & Technologies

ClearParMicrosoft Office Applications

Certifications & Qualifications

Applicable Local/Regional Licenses

Industry Keywords

Financial ServicesLoan OperationsClient-CentricityOperational EfficiencyBusiness Planning

About the role

Key responsibilities & impact

Manage a medium- to large-sized team or multiple small Client Processing teams
Manage complex client processing tasks supporting client-centricity and operational efficiency
Handle client accounts, including solicitation, inquiries, transactional processing, and problem resolution
Manage Client Processing activities through other managers or a large team of senior professionals
Provide top-level support for external clients whose problems were not resolved at a lower level
Ensure work volume meets product/service standards, exceeds quality standards, and is properly reviewed and documented
Identify and implement process improvements to improve stakeholder experience
Recruit, direct, motivate, and develop staff
Provide input into departmental budgets and planning
Develop business plans for team/group operations as needed
Contribute to team objectives

Requirements

What you’ll need

Bachelor’s degree or equivalent combination of education and experience required
Advanced/graduate degree preferred
7–10 years of total work experience preferred, including 1–3 years in management
Prior hands-on syndicated loan experience preferred
Familiarity with loan servicing, ClearPar, and LSTA preferred
Strong analytical and problem-solving abilities
Excellent communication and interpersonal skills
Proficiency in transaction processing systems
Experience leveraging technology for process improvements
Experience in brokerage processing preferred
Applicable local/regional licenses or certifications as required by the business
Prior loan operations experience in a financial services setting preferred
Detail oriented
Ability to self-manage, prioritize, and execute workload
Familiarity with Microsoft Office applications

Benefits

Comp & perks

Highly competitive compensation
Flexible global resources and tools
Wellbeing programs
Paid leaves, including paid volunteer time
401(k) plan
Company-sponsored medical insurance
Company-sponsored dental insurance
Company-sponsored vision insurance
Basic life insurance for employee and eligible dependents
Vacation and sick time
Annual discretionary incentive award eligibility