Senior Vice President, Client Processing Manager

BNY

. Manage a medium- to large-sized team or multiple small Client Processing teams .

Posted 10/13/2026full-timeUnited StatesSenior💰 $104,000 - $190,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing client processing teams, ensuring high-quality service delivery, and implementing process improvements. Proven ability to develop staff, manage client accounts, and contribute to departmental planning and budgeting.

Highest-signal resume keywords

Team ManagementClient Account ManagementProcess ImprovementProblem ResolutionBrokerage Processing Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Client ProcessingTransactional ProcessingWork Volume ManagementBusiness PlanningQuality Standards Compliance

Soft Skills

Staff DevelopmentMotivationEffective TeamworkCommunication

Certifications & Qualifications

Applicable Local/Regional Licenses

Industry Keywords

Brokerage ProcessingClient InquiriesProblem Resolution

About the role

Key responsibilities & impact

Manage a medium- to large-sized team or multiple small Client Processing teams
Manage all aspects of client accounts, including solicitation, inquiries, transactional processing, and problem resolution
Manage Client Processing activities through other managers or a large team of senior professionals
Provide top-level support for external clients whose problems were not resolved at a lower level
Ensure work volume meets product/service standards and exceeds quality standards
Review and document work appropriately
Identify and implement process improvements
Recruit, direct, motivate, and develop staff
Maximize staff contributions, professional growth, and effective teamwork
Provide input into departmental budgets and planning
Develop business plans for team/group operations as needed
Contribute to team objectives

Requirements

What you’ll need

Bachelor’s degree or equivalent combination of education and experience required
Advanced/graduate degree preferred
7–10 years of total work experience preferred
1–3 years of management experience preferred
Experience in brokerage processing preferred
Applicable local/regional licenses or certifications as required by the business
Ability to manage client processing teams and senior professionals
Experience handling client accounts, inquiries, transactional processing, and problem resolution

Benefits

Comp & perks

Competitive compensation
Medical insurance
Dental insurance
Vision insurance
Basic life insurance
401(k) plan
Paid vacation and sick time
Generous paid leaves
Paid volunteer time
Flexible global resources and tools
Wellbeing programs
Annual discretionary incentive award eligibility