Senior Vice President, Client Service

BNY

. Manage day-to-day client relationships and respond to inquiries in a timely and effective manner .

Posted 9/23/2026full-timeNew York City • New York • United StatesSenior💰 $104,000 - $228,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in Client Service and Relationship Management within the financial services industry, with a strong focus on client satisfaction, issue resolution, and adherence to regulatory requirements. Capable of mentoring junior professionals and collaborating across teams to support client strategy and growth initiatives.

Highest-signal resume keywords

Client Service ManagementRelationship ManagementFINRA Series 7FINRA Series 63Prime Brokerage Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Relationship ManagementIssue ResolutionRisk ManagementCorporate Actions KnowledgeSecurities Lending KnowledgeMargin Knowledge

Soft Skills

Excellent CommunicationOrganizational SkillsTime Management

Certifications & Qualifications

FINRA Series 7FINRA Series 63

Industry Keywords

Prime BrokeragePrime CustodyFinancial ServicesKYC Requirements

About the role

Key responsibilities & impact

Manage day-to-day client relationships and respond to inquiries in a timely and effective manner
Drive client satisfaction through proactive service, issue resolution, and escalation management
Ensure adherence to contractual obligations, operational policies, risk controls, and KYC requirements
Advise clients on industry best practices, product solutions, and regulatory developments
Partner with Relationship Managers to support client strategy and growth initiatives
Coordinate across internal teams to deliver seamless service and maintain awareness of client activity throughout the firm
Mentor junior Client Service professionals and contribute to broader team objectives

Requirements

What you’ll need

Minimum of 10 years of experience in Client Service, Relationship Management, or a related role within the prime brokerage, prime custody, or financial services industry
Strong understanding of the prime brokerage and/or prime custody landscape
Excellent communication, organizational, and time management skills
Ability to manage complex client relationships and operate effectively in a fast-paced environment
Knowledge of Corporate Actions, Margin, Securities Lending, and Risk Management is preferred
FINRA Series 7 and 63 required

Benefits

Comp & perks

Highly competitive compensation
Flexible global resources and tools
Wellbeing programs
Paid leaves, including paid volunteer time
401(k) plan
Company-sponsored medical insurance
Company-sponsored dental insurance
Company-sponsored vision insurance
Basic life insurance for employees and eligible dependents
Paid vacation and sick time
Eligibility for an annual discretionary incentive award