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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in eliciting and managing business, operational, and compliance requirements while facilitating cross-functional collaboration and Agile delivery. Proficient in developing user stories, process flows, and executive-level presentations to drive project success in regulated environments.
Highest-signal resume keywords
Business Requirements GatheringAgile Delivery MethodologiesAdvanced Microsoft 365 SkillsJira and Azure DevOps ExperienceRegulatory Compliance Expertise
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisProcess FlowsUser StoriesAcceptance CriteriaDefect TriageOperational ProceduresMetrics ReportingRisk ManagementContinuous ImprovementStakeholder Management
Soft Skills
Analytical SkillsProblem-Solving SkillsVerbal CommunicationWritten CommunicationFacilitation Skills
Tools & Technologies
Microsoft ExcelMicrosoft PowerPointMicrosoft WordMicrosoft TeamsMicrosoft SharePointSQLPower BITableau
Industry Keywords
Financial ServicesGovernment ProgramsComplianceRisk ManagementAudit Functions
Tech Stack
Tools & technologiesAzureCyber SecuritySQLTableau
About the role
Key responsibilities & impact- Elicit, analyze, document, and manage business, operational, technical, compliance, and regulatory requirements
- Partner with business stakeholders, engineering, operations, risk, compliance, legal, cybersecurity, and external vendors
- Translate complex requirements into actionable delivery plans
- Develop business requirements, process flows, user stories, use cases, and acceptance criteria
- Facilitate requirements workshops, backlog grooming, testing reviews, and stakeholder meetings
- Coordinate user acceptance testing, defect triage, issue resolution, and readiness assessments
- Support operational procedures, controls, training materials, onboarding documentation, and governance artifacts
- Monitor project risks, dependencies, assumptions, and decisions, with documentation and escalation
- Prepare executive updates, status reporting, metrics, and implementation readiness materials
- Ensure solutions comply with audit, regulatory, privacy, security, and government contract requirements
- Drive continuous improvement in efficiency, scalability, control effectiveness, and client experience
Requirements
What you’ll need- Bachelor's degree in Business, Finance, Information Systems, Public Administration, Economics, or a related field
- Five to eight years of experience in Product Management, Business Analysis, Program Management, Consulting, Operations, Financial Services, Government Programs, or a related discipline
- Experience gathering and documenting business requirements, writing user stories, facilitating workshops, and supporting Agile delivery methodologies
- Ability to manage complex cross-functional initiatives involving technology, operations, compliance, and external stakeholders
- Strong analytical and problem-solving skills
- Advanced Microsoft 365 skills, particularly Excel, PowerPoint, Word, Teams, and SharePoint
- Experience with Jira, Azure DevOps, SQL, Power BI, Tableau, or similar reporting and workflow tools preferred
- Experience supporting highly regulated environments such as banking, financial services, government programs, compliance, risk management, or audit functions preferred
- Ability to produce executive-level presentations, status reporting, process documentation, and operational procedures
- Strong verbal and written communication skills
- Equal Employment Opportunity/Affirmative Action employer
Benefits
Comp & perks- Highly competitive compensation
- Medical insurance
- Dental insurance
- Vision insurance
- Basic life insurance
- 401(k) plan
- Paid vacation time
- Paid sick time
- Paid volunteer time
- Wellbeing programs
- Flexible global resources and tools
- Annual discretionary incentive award eligibility
