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About the role
Key responsibilities & impact- Connect Agile delivery to client, business, operational, and control outcomes across business, product, operations, risk, and technology teams
- Establish and maintain Scrum and facilitate understanding of Scrum theory and practice
- Remove impediments to Scrum Team progress
- Ensure Scrum events are productive, positive, and kept within timeboxes
- Help teams create high-value increments meeting the Definition of Done
- Coach teams in self-management, cross-functionality, problem-solving, and continuous improvement
- Facilitate stakeholder collaboration and support Product Owners with product goals and backlog management
- Track and resolve team dependencies
- Support root cause analysis, decision-making, and delivery of expected outcomes
- Use data-driven approaches to eliminate waste and improve productivity and team performance
- Partner with Portfolio and Product leaders to manage program backlogs, priorities, scope, and team dynamics
- Facilitate team-level events, Big Room Planning, program-level events, and readiness
- Develop Iteration Goals, PI objectives, and aggregated Program Objectives
- Foster innovation and strategic solutions within regional/global large programs
- Optimize value delivery flow through programs and business domains
- Guide and coach programs in Agile practices and principles
- Manage enterprise project and program lifecycle activities and artifacts to completion where applicable
- Oversee and coach less experienced Scrum Leaders as needed
- Support AI-enabled, automation, modernization, data, and digital initiatives
- Partner across business, product, operations, risk, compliance, technology, engineering, data, and AI teams in a regulated environment
- Contribute to related area objectives
Requirements
What you’ll need- Bachelor’s degree or the equivalent combination of education and experience is required
- 4-8 years of relevant experience in a similar role
- Experience as a Scrum Master for a software development team on large initiatives
- Knowledge of Agile approaches including Scrum, SAFe, XP, Kanban, and Spotify
- Experience with Agile techniques including User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, and Agile Games
- Knowledge of Jira and Confluence
- Ability to learn new technology quickly, demonstrated by experience in an engineering environment
- Ability to translate ambiguous topics into actionable plans with multiple stakeholders
- Excellent communication and mentoring skills
- Strong problem-solving skills
- Knowledge of Agile methods, User Story writing, and prioritization techniques
- Agile certifications including CSM, PSM, or SAFe SSM preferred
- Previous technical experience preferred
- Talent for driving change and ability to drive consensus and resolve conflicts
- Practical understanding of banking and financial services beneficial but not required
Benefits
Comp & perks- Highly competitive compensation
- Flexible global resources and tools
- Wellbeing programs
- Generous paid leaves, including paid volunteer time
- Annual discretionary incentive award eligibility
- 401(k) plan
- Company-sponsored medical insurance
- Company-sponsored dental insurance
- Company-sponsored vision insurance
- Basic life insurance for employee and eligible dependents
- Vacation and sick time
- Equal Employment Opportunity/Affirmative Action protections