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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in overseeing food and beverage operations, ensuring high service standards, and driving revenue growth through operational efficiency. Proficient in SOP development, team leadership, and compliance with health and safety regulations.
Highest-signal resume keywords
Food And Beverage Operations ManagementSOP Development And ImplementationTeam Leadership And Staff TrainingOperational Efficiency ImprovementHealth And Safety Regulations Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Inventory ManagementQuality ControlCost ControlMenu DevelopmentOperational AuditsRevenue Growth StrategiesCustomer Experience ManagementFood Safety StandardsP&L Performance OptimizationPricing Strategies
Soft Skills
LeadershipCommunicationProblem-SolvingMotivationInnovation
Industry Keywords
F&B IndustryOperational SOPsCustomer Feedback DataNPS ManagementHygiene Standards
Tech Stack
Tools & technologiesChef
About the role
Key responsibilities & impact- Oversee and coordinate day-to-day operations across multiple F&B branches
- Ensure consistency and efficiency from food preparation to customer service
- Implement and monitor SOPs to maintain high service standards and operational excellence
- Maintain NPS by ensuring excellent customer experience
- Establish quality control for food safety, hygiene, and taste consistency
- Conduct regular audits and inspections
- Own APC targets and drive revenue growth through operational efficiency
- Work with the F&B Revenue Team on pricing strategies and profitability
- Control food and labor costs to optimize P&L performance
- Lead, train, and develop all team members
- Ensure staff compliance with operational SOPs and service standards
- Align menu development, pricing, and promotions for feasibility and profitability
- Ensure kitchens are operationally prepared for new menu items and promotions
- Use customer feedback data to improve operational efficiency
- Oversee kitchen layouts and workflow efficiency before new outlet launches with the Head Chef and Revenue Team
- Ensure compliance with safety and operational standards in new locations
- Travel frequently to branches
Requirements
What you’ll need- Minimum of 3-5 years of experience in food and beverage operations, with a proven track record of managing multiple locations
- Strong understanding of SOP development and implementation
- Excellent leadership and communication skills, with the ability to train and motivate staff
- Passionate about innovating and improving operational processes
- Strong problem-solving skills and the ability to work well under pressure
- Knowledge of health and safety regulations and best practices in the F&B industry
- Experience in inventory management for F&B
Benefits
Comp & perks- 12 days Paid Leave
- Hybrid Working Model
- Social Security Benefit (BPJS)
- Regular social & team events
- Private Health Insurance covering in-patient and out-patient care for employees (applicable for certain positions)
