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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and the ability to build lasting relationships while effectively utilizing technology and virtual selling tools. Maintains a polished appearance and supports sales strategies through exceptional communication and organizational abilities.
Highest-signal resume keywords
Customer Service ExperienceStrong Verbal And Written Communication SkillsPOS System OperationOrganizational SkillsTeam Player
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer Relationship ManagementInventory ProcessingVisual MerchandisingSales StrategiesProduct Knowledge
Soft Skills
Interpersonal SkillsAttention To DetailMultitasking AbilityPositive EnergyCommitment To Teamwork
Tools & Technologies
POS SystemVirtual Selling Tools
Industry Keywords
Retail EnvironmentCustomer-Centric InteractionsFashion TrendsProduct LaunchesCustomer Experience Initiatives
About the role
Key responsibilities & impact- Serve as a passionate Boden brand ambassador
- Deliver exceptional service and create memorable, personalized customer experiences
- Build lasting customer relationships and drive sales through customer-centric interactions
- Follow up with customers and maintain thoughtful correspondence to drive loyalty and sales
- Use technology and virtual selling tools to connect with clients and showcase Boden products
- Develop strong product knowledge and keep up with fashion trends and industry insights
- Share the Boden story, values, and product details with confidence and authenticity
- Maintain a polished and professional appearance, behavior, and performance
- Support product launches, customer experience initiatives, and sales strategies
- Maintain cleanliness, organization, and visual presentation standards in the store
- Assist with receiving deliveries, processing inventory, restocking the sales floor, and maintaining back-of-house organization
- Perform other related duties as requested
Requirements
What you’ll need- At least 18 years of age or older
- 2 - 4 years' customer service experience preferred
- Strong verbal and written communication skills
- Excellent interpersonal skills with the ability to build and maintain strong working relationships
- Ability to operate POS system and handle various payment methods
- Ability to work in a goal-driven retail environment with frequent customer interaction
- Strong organizational skills and attention to detail
- Ability to effectively multitask in retail environment
- Enthusiastic team player with a positive energy and strong commitment to teamwork
- Ability to work flexible hours including nights, weekends and holidays
- Must be able to work 2 weekend days per month
- Ability to stand and walk for extended periods of time
- Ability to lift, carry, and move merchandise up to 50lbs
- Frequent bending, kneeling, reaching and other physical movements required for stocking, organizing and visual merchandising
- Manual dexterity and hand-eye coordination to hang and fold garments, attach tags, and operate POS system
Benefits
Comp & perks- 401(k)
- 401(k) Matching
- Uniform Allowance
- Employee Discount
- Paid Time Off
- Referral Program