Director of Franchise Operations

BODYBAR Pilates

. Oversee the Onboarding Consultant team throughout presale, pre-opening, grand opening, and the first 30 days of studio operations .

Posted 10/17/2026full-timeFort Worth • Texas • United StatesLead💰 $115,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in franchise operations management, including overseeing onboarding and business consultant teams, driving performance through KPI analysis, and ensuring compliance with brand standards. Proven ability to coordinate cross-functional initiatives and lead distributed teams effectively.

Highest-signal resume keywords

Franchise Operations ManagementKPI AnalysisTeam LeadershipCross-Functional CoordinationMembership Economics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Performance ImprovementFranchisee Lifecycle ManagementStudio Management SystemsFinancial Metrics InterpretationActionable Improvement Plans

Soft Skills

Effective CommunicationCoaching and DevelopmentSound JudgmentRelationship Building

Tools & Technologies

CRM PlatformsLearning Management SystemsTraining-Tracking Tools

Industry Keywords

Multi-Unit FranchiseFitness OperationsPresale CampaignsBrand ComplianceOperational Procedures

About the role

Key responsibilities & impact

Oversee the Onboarding Consultant team throughout presale, pre-opening, grand opening, and the first 30 days of studio operations
Hold Onboarding Consultants accountable for founding-member targets, pacing milestones, promotional participation, and revenue goals
Partner with Marketing to monitor presale campaigns and implement corrective actions
Ensure new studios meet opening-readiness standards for training, instructor certification, staffing, technology, memberships, and brand compliance
Establish transitions from Onboarding Consultants to Business Consultants
Own network-wide performance reporting and monthly studio scorecards
Use performance trends, business reviews, and field observations to prioritize interventions and direct coaching
Establish performance-based field coverage priorities
Ensure Business Consultants conduct studio business reviews and actionable improvement plans
Conduct field visits to evaluate coaching, franchisee relationships, and studio execution
Drive adoption of operating models, standard operating procedures, field playbooks, campaigns, training, partnerships, and aggregator programs
Establish processes for communicating expectations, monitoring compliance, and closing execution gaps
Develop and refine operational procedures and field playbooks with the Franchise Performance Manager
Ensure franchisees complete required practices and mandatory training
Lead, coach, and develop Onboarding Consultant and Business Consultant teams
Establish team culture and operating rhythms through one-on-ones, meetings, case reviews, and field co-visits
Monitor workloads, portfolio sizes, and field capacity; recommend hiring and resource allocation
Oversee studio evaluations and audits, corrective action planning, and follow-up
Partner with Compliance on escalated contractual matters
Monitor compliance with training certifications, system credentials, and brand standards
Coordinate studio deliverables across Marketing, Franchise Development, Franchise Performance, Pilates Education & Programming, and Systems Administration
Coordinate presales, openings, construction, training, certification, staffing, and technology setup
Resolve field issues and escalate significant concerns to the Vice President of Operations & Partnerships
Support executive engagement with multi-unit franchisees and the Franchise Advisory Council
Represent BODYBAR at conventions, regional meetings, and industry events
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree in Business, Operations, or a related field, or an equivalent combination of education and relevant experience
At least 7 years of progressive experience in franchise operations, multi-unit retail, fitness operations, or a related environment
2–3 years in a direct leadership role overseeing a field team
Experience leading Franchise Business Consultants, Regional Directors of Operations, or comparable field consulting teams within a multi-unit franchise network
Experience managing the full franchisee lifecycle, including presale, studio launch, early-stage ramp-up, and mature business performance
Direct experience with recurring membership or electronic funds transfer (EFT)-based business models, including membership economics, conversion, attrition, and unit-level profit and loss
Proven ability to improve business performance through KPI analysis, structured business reviews, targeted coaching, and measurable action plans
Experience balancing franchisee accountability and brand standards with collaborative, productive franchisee relationships
Demonstrated success coordinating initiatives across Marketing, Training, Compliance, Franchise Development, and other operational functions
Working knowledge of studio or store management systems, CRM platforms, and learning management or training-tracking tools
Ability to lead distributed field teams and drive accountability across a multi-unit network
Ability to interpret studio-level financial and operating metrics
Ability to coach, develop, and motivate field consultants
Ability to coordinate priorities across multiple departments and manage dependencies
Clear, effective communication and sound judgment
Ability to travel up to 35%
Locality to the Dallas-Fort Worth area implied by the headquarters-based hybrid role

Benefits

Comp & perks

100% Employer paid health insurance
Paid sick time off
Paid holidays
Complimentary BODYBAR Pilates classes
Opportunity for advancement
Paid time off
Parental leave
Training & development
Wellness resources
401(k) matching
Bonus based on performance
Employee discounts
Flexible schedule
Flexible work from home options available
Flexible Scheduling
Competitive Pay
Bonus Opportunities
Free Pilates Classes
BODYBAR Apparel Discounts