Working Student: Customer Support & Social Media

BodyFast GmbH

. Handle customer inquiries via email and social media .

Posted 9/24/2026part-timeRemote • GermanyEntry Level💰 €15 - €16 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong capabilities in managing social media channels, creating engaging content, and handling customer inquiries effectively. Proficient in both German and English, with a keen interest in nutrition, health, and lifestyle.

Highest-signal resume keywords

Social Media ManagementContent CreationCustomer Support ExperienceBilingual Proficiency in German and EnglishInterest in Nutrition and Health

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content CreationSocial Media ManagementMarketing Metrics MaintenanceAI-Assisted Post PlanningPipeline Management

Soft Skills

EmpathyReliabilityIndependent Working Style

Tools & Technologies

InstagramFacebookYouTube

Industry Keywords

NutritionHealthLifestyleCustomer Inquiries

About the role

Key responsibilities & impact

Handle customer inquiries via email and social media
Manage the community across Instagram, Facebook, YouTube, and other channels
Support the planning of AI-assisted posts
Create social media content, including static posts and videos
Maintain marketing metrics
Contribute to pipeline management for creator partnerships
Take on additional tasks and small projects based on your interests and business needs

Requirements

What you’ll need

Currently enrolled at a German university or college, ideally with at least three semesters remaining
Reside in Germany
Excellent written and spoken German and English; additional languages are a plus
Interest in nutrition, health, and lifestyle
Empathy, reliability, and an independent working style
Previous experience in social media and customer support is preferred
Willingness to occasionally work on weekends is a plus

Benefits

Comp & perks

15–20 hours per week with flexible scheduling and primarily remote work
Option to work from our office in Gräfelfing near Munich
A small, experienced team with flat hierarchies
A dedicated mentor, structured onboarding, and regular feedback sessions
A pleasant working environment, supportive colleagues, and regular team events
Meaningful work with direct user feedback and room to make an impact
In-depth training and support with any questions
Firsthand insights into a successful start-up