University Intern – Customer Experience

Boehringer Ingelheim

. Support customer engagement projects for external customer-facing colleagues .

Posted 10/14/2026internshipWinnersh • United KingdomEntry Level💰 £26,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong capabilities in customer engagement, data management, and communication, with a focus on supporting learning and development initiatives. Proficient in Python application development and data analysis, with a commitment to organizational change and collaboration.

Highest-signal resume keywords

Python Application DevelopmentData ManagementCustomer EngagementLearning & Development SupportMarket Research Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisData TransformationUser-Experience DesignCampaign Performance AnalysisData Quality Management

Soft Skills

Clear CommunicationCollaborationProactive Idea ContributionTime ManagementAdaptability

Tools & Technologies

Microsoft OfficeData Lakehouse

Industry Keywords

Organizational DevelopmentDigital EngagementHealthcarePharmaceutical Industry

Tech Stack

Tools & technologies

Python

About the role

Key responsibilities & impact

Support customer engagement projects for external customer-facing colleagues
Support account excellence, incentive schemes, tracking and reporting activities, and omnichannel initiatives such as campaign performance analysis
Check and clean data, manage data-quality tickets and update Data Lakehouse documentation
Assist with market research coordination and non-trial activity processes
Support selected Python application development, including user-experience design, data transformation and coding
Support Learning & Development communications, learning pathways, internal intranet content, training curricula and evaluation reporting
Analyse internal and external information and create clear materials from complex sources
Contribute ideas, tools and solutions for team testing and learning
Collaborate cross-functionally to improve customer engagement, maintain reliable data, support learning programmes and communicate useful insights

Requirements

What you’ll need

Currently studying for a degree in social sciences, business, English, communications or a related subject, and completing a placement year as part of the course
Applications from other degree disciplines welcome with demonstrable interest in organisational development, communications, data or people-related topics
Minimum of three A levels at grades ABB, or equivalent
Right to work in the UK for the full duration of the internship
Ability to travel independently to the usual place of work and, where required, to other sites
Fluent written and spoken English
Confidence using Microsoft Office and willingness to learn new systems and technology
Interest in organisational change, communications, digital engagement, data and analytics, or learning and development is desirable
Knowledge or understanding of healthcare or the pharmaceutical industry is desirable, but not required
Ability to communicate clearly and professionally in writing and conversation
Ability to work collaboratively, build positive relationships and contribute ideas proactively
Ability to organise tasks, manage time and meet agreed deadlines
Ownership of learning, willingness to ask questions and respond positively to feedback
Ability to adapt to changing priorities and approach work with curiosity and initiative
Appropriate use of AI to deliver work
Professional conduct and compliance with relevant policies, procedures, legal obligations, and health, safety and environmental requirements

Benefits

Comp & perks

12-month paid internship
Meaningful work and real responsibilities from the start
Clear placement plan with key projects, milestones and learning goals
Support from manager, team and HR
Regular feedback and development conversations
Workshops, networking, career insights and exposure to different parts of the business
Access to coaching, mentoring and online learning resources, including Boehringer’s virtual University
Opportunity to build professional confidence, workplace skills and an organisational network