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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong logistical planning and execution capabilities for customer activities, ensuring compliance with company policies and government guidelines. Proficient in managing customer relationships and coordinating large-scale events while maintaining accurate administrative records.
Highest-signal resume keywords
Logistics CoordinationCustomer EngagementEvent PlanningInvoice ManagementMicrosoft Office Suite
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Logistics CoordinationEvent PlanningInvoice ManagementData TrackingDomestic and International Shipping
Soft Skills
Relationship BuildingNegotiationFlexibilityTeam Collaboration
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook
Certifications & Qualifications
Post-Offer Drug and Alcohol Testing Compliance
Industry Keywords
Customer RelationsConflict of Interest AssessmentBusiness MeetingsVendor ServicesGovernment Guidelines
About the role
Key responsibilities & impact- Develop plans for customer activities with appropriate supervision
- Execute logistics including badging, parking passes, transportation, rental car reservations, hotel reservations, catering, and tours
- Use company resources and vendor services to execute plans
- Implement logistics and business courtesies according to company policies, procedures, protocols, and U.S. and foreign government guidelines
- Make recommendations and revisions during visit preparation and maintenance to satisfy customer and event requirements
- Assist with logistics for business meetings, customer events, and deliveries at onsite or offsite locations
- Complete administrative tasks associated with coordinating visits, including accurate and timely invoice submission
- Compare invoice estimates with actuals to identify and report anomalies
- Prepare domestic and international shipments
- Track data and provide status reports for special events, deliveries, and customer engagements as requested
- Establish and maintain relationships with internal and external customers and suppliers
- Negotiate and identify requirements and communicate them to key personnel
- Provide coverage when senior Customer Relations Specialists request assistance
- Provide coverage for coworkers who are out of the office
- Partner with Boeing Commercial Airplanes Customer Relations team members from other sites, including Everett and Charleston, Southern California, and London
Requirements
What you’ll need- 1+ year experience utilizing Microsoft Word, Excel, PowerPoint, and Outlook
- Ability to travel domestically as well as internationally
- Flexibility to work outside of standard business hours, including evenings, weekends, and holidays
- 3+ year experience in a customer-facing role engaging with internal or external customers
- Experience satisfying the Company's Conflict of Interest (COI) assessment process
- Ability to work 100% onsite at one of the listed location options
- Bachelor’s degree or higher is preferred
- Experience in organizing, planning and facilitating large-scale events is preferred
- Must satisfy applicable post-offer drug and alcohol testing criteria
- Must be legally able to work without employer-sponsored employment visa status
Benefits
Comp & perks- Competitive base pay
- Variable compensation opportunities
- Health insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life insurance
- Disability insurance
- Paid time away from work
- Unpaid time away from work
- Relocation assistance is not a negotiable benefit for this position
- Employer will not sponsor applicants for employment visa status