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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in technical support and problem resolution for mission-critical software development programs, with a strong focus on equipment maintenance, cybersecurity, and operational readiness. Capable of managing government-furnished equipment and ensuring compliance with U.S. security clearance requirements.
Highest-signal resume keywords
Technical SupportCybersecurity ExperienceWindows Operating SystemsEquipment MaintenanceU.S. Security Clearance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Problem ResolutionCircuit Card TroubleshootingSystem IntegrationPreventive MaintenanceOperational Readiness
Soft Skills
CommunicationTeam Participation
Tools & Technologies
ComputersIO Interfaces
Certifications & Qualifications
U.S. Secret Clearance
Industry Keywords
Mission-Critical SoftwareGovernment-Furnished EquipmentAccident InvestigationIn-Service CorrespondenceTechnical Data
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Provide technical support for the classified PFA Lab and unclassified PADS Lab
- Maintain, repair, and implement preventive measures to ensure safe and reliable operation of mission-critical software development programs
- Apply technical knowledge to research, develop, test, and evaluate operations, support programs, modifications, repairs, and technical data
- Communicate design and operational issues and concerns with engineering
- Develop in-service correspondence for safe equipment operation and maintenance
- Participate in accident investigation or support teams
- Participate in disabled-product onsite surveys to assess damage
- Adapt existing test procedures
- Track, manage, and inventory government-furnished equipment and classified items
- Support sustainment operations as the PFAS and PADS Labs Manager
- Keep equipment and laboratories in an operationally ready state
Requirements
What you’ll need- Level 3: 5+ years of related work experience and a bachelor’s degree or an equivalent combination of related work experience and technical education
- Level 4: 9+ years of related work experience and a bachelor’s degree or an equivalent combination of related work experience and technical education
- 5+ years of experience with technical problem resolutions at component parts, harness subassemblies and assemblies, subsystem, and system integration levels
- Ability to obtain a U.S. Security Clearance; U.S. Government requirements include U.S. Citizenship
- Interim and/or final U.S. Secret Clearance required post-start
- Employer will not sponsor applicants for employment visa status
- Experience working with and troubleshooting computers and computing equipment, including cables and IO interfaces
- Experience inspecting, cleaning, and troubleshooting circuit cards
- Experience with Windows Operating Systems
- Cybersecurity experience, including access control, user administration control, systems security, and backups
- Successful completion of the Company’s Conflict of Interest assessment process
- Candidates must live in the immediate area or relocate at their own expense
Benefits
Comp & perks- 401(k) plan with dollar-for-dollar matching up to 10% of eligible pay and immediate 100% vesting
- Student Loan Match for eligible enrolled U.S. employees
- Health insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life and disability insurance programs
- Paid and unpaid time away from work
- Relocation assistance is not provided; candidates must relocate at their own expense