Senior Manager – Technology Governance and Optimization

Boeing

. Lead end-to-end development and delivery of the enterprise application inventory, including capability delivery, governance operating model, policies, standards, roadmaps, and metrics .

Posted 9/28/2026full-timeUnited StatesSenior💰 $161,500 - $233,450 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in IT Governance, IT Operations, and IT Service Management, with a strong focus on ServiceNow platform management and governance frameworks. Proven ability to define KPIs, manage stakeholder communications, and ensure compliance with data governance and regulatory requirements.

Highest-signal resume keywords

IT GovernanceServiceNow Platform ManagementIT Asset ManagementKPI DefinitionData Governance Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT GovernanceIT OperationsIT Service ManagementServiceNowIT Asset ManagementSoftware Asset ManagementKPI DefinitionGovernance Framework DevelopmentAI Technologies for GovernanceML Ops

Soft Skills

Stakeholder CommunicationExecutive BriefingStrategic Influence

Tools & Technologies

ServiceNowCMDBSAM ToolsDiscovery ManagementEndpoint Management

Industry Keywords

Governance Operating ModelPolicies and StandardsLifecycle ControlsTechnical Debt TrackingCompliance and Risk Management

Tech Stack

Tools & technologies

ITSMServiceNow

About the role

Key responsibilities & impact

Lead end-to-end development and delivery of the enterprise application inventory, including capability delivery, governance operating model, policies, standards, roadmaps, and metrics
Lead the design, implementation, and continuous improvement of technology governance frameworks for APM
Implement governance processes across ServiceNow modules, enforcing configuration standards and lifecycle controls
Establish and run APM practices, including application inventory, rationalization, lifecycle status, technical debt tracking, and alignment to business capability heatmaps
Define KPIs, dashboards, and regular reporting for platform health, compliance, risk, and portfolio value
Partner with ServiceNow platform engineering, develop operations, security, architecture, finance, and PMO to enforce platform guardrails and change control
Manage stakeholder communications, executive briefings, and roadmap prioritization for governance initiatives
Ensure compliance with data governance, privacy, and regulatory requirements as they apply to ServiceNow and APM data

Requirements

What you’ll need

10+ years’ experience in an IT leadership role with exposure to IT Governance, IT Operations, IT Service Management, and/or IT audit
5+ years’ experience with the ServiceNow platform
5+ years’ experience with IT asset management, software asset management, or related tooling (CMDB, SAM tools, discovery/endpoint management)
5+ years’ experience identifying use cases, defining KPIs and demonstrating business impact
5+ years’ experience using critical business and financial acumen in order to influence and shape process and/or strategy
Successful Candidates for this job must satisfy the Company’s Conflict Of Interest (COI) assessment process
A “U.S. Person” as defined by 22 C.F.R. §120.62 is required for U.S. export control compliance; this includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee
Employer will not sponsor applicants for employment visa status
Preferred: Bachelor’s, Master’s or Ph.D. in Computer Science, Information Management, Information Security, Data Science, Engineering, or related field
Preferred: Experience with developing and managing governance frameworks
Preferred: Experience leveraging AI technologies for governance and ML Ops
Post-offer applicants and employees may be subject to drug testing when criteria is met as outlined in company policies

Benefits

Comp & perks

Health insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life and disability insurance programs
Paid and unpaid time away from work
Variable compensation opportunities
Relocation assistance is not a negotiable benefit for this position