Senior Customer Sales Advocate – Lead generation, Member acquisition

Boldr

. Understand the products inside and out and articulate the value proposition clearly .

Posted 10/28/2026full-timeRemote • MexicoSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer engagement skills through effective communication and proactive follow-up, while utilizing CRM tools to track interactions and improve conversion workflows. Capable of identifying high-intent opportunities and adapting to a fast-paced environment.

Highest-signal resume keywords

Customer-Facing ExperienceStrong Written And Verbal CommunicationProactive Follow-UpCRM FamiliarityOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Attention To DetailAdaptabilityOwnership And Accountability

Tools & Technologies

CRMIntercom

Industry Keywords

Customer SuccessSalesSupportOperationsHigh-Volume Environment

About the role

Key responsibilities & impact

Understand the products inside and out and articulate the value proposition clearly
Conduct system demos and guided product walkthroughs for potential clients
Own inbound customer conversations from initial inquiry through conversion via chat, email, SMS, and phone
Proactively follow up with leads using structured, multi-touch outreach to re-engage prospects and reduce drop-off
Identify and prioritize high-intent opportunities
Surface insights from customer interactions, including common objections, friction points, and experience gaps
Support continuous improvement of messaging, scripts, and conversion workflows
Maintain accurate tracking of customer interactions using CRM and communication tools

Requirements

What you’ll need

1–3 years of experience in a customer-facing role such as sales, support, customer success, or operations
Strong written and verbal communication skills with the ability to clearly and persuasively communicate value
Comfort managing multiple conversations in a fast-paced, high-volume environment
Proactive follow-up habits with strong ownership and accountability
Ability to identify and prioritize high-intent opportunities
Familiarity with CRM or customer communication tools (e.g., Intercom or similar platforms)
Strong organizational skills and attention to detail
Ability to learn quickly and adapt in a structured but evolving environment
Flexibility to work a shift schedule covering a 7am–10pm ET operating window, Monday through Friday; flexibility may be required to support volume surges, PTO coverage, or business needs