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Quality Analyst (Mid-Level)
Böllhoff Group. Prepare and control post-sales quality documentation for in-house and purchased product lines .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Quality Management Systems (QMS) and Environmental Management Systems (EMS), with a strong focus on customer quality requirements and continuous improvement strategies. Proficient in statistical analysis and corrective action methodologies to enhance product quality and customer satisfaction.
Highest-signal resume keywords
Quality Management Systems (QMS)8D MethodologyPPAP KnowledgeIntermediate English ProficiencyIATF 16949 Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Statistical AnalysisCorrective Action ManagementContinuous Improvement StrategiesCustomer Quality KPI MonitoringTechnical AssessmentsQuality Documentation PreparationCustomer Complaint HandlingCost of Poor Quality ReductionMetalworking Industry ExperienceAutomotive Industry Experience
Soft Skills
Interdepartmental CommunicationCustomer Liaison
Tools & Technologies
Microsoft Office
Certifications & Qualifications
Bachelor’s Degree in Quality, Engineering, or Business AdministrationValid Driver’s License
Industry Keywords
Automotive RequirementsCustomer AuditsSupplier ManagementTechnical LiaisonOn-Site Support
About the role
Key responsibilities & impact- Prepare and control post-sales quality documentation for in-house and purchased product lines
- Monitor customer quality KPIs and implement continuous improvement strategies
- Manage corrective actions with customers and suppliers (8D / PSS / A3), ensuring effectiveness and timely completion
- Ensure the implementation of customer quality requirements at Böllhoff
- Participate in customer audits and technical assessments
- Act as an interface with internal departments (production, manufacturing, procurement, and product engineering)
- Support continuous improvement projects and initiatives to reduce the cost of poor quality
- Provide support to customers and suppliers within the scope of the Quality and Environmental Management Systems (QMS and EMS)
- Serve as a technical liaison with other Böllhoff locations in Brazil and abroad
- Analyze statistical quality records and propose preventive and corrective actions
Requirements
What you’ll need- Bachelor’s degree in Quality, Engineering, Business Administration, or a related field
- Experience handling customer complaints in a metalworking or automotive company
- Knowledge of PPAP and MASP / 8D methodologies
- Intermediate English proficiency (for meetings and technical communications with customers and international locations)
- Valid driver’s license
- Intermediate to advanced Microsoft Office skills
- Availability to travel and work on-site at customer locations
- Preferred: experience working on-site or semi-resident at a customer location
- Preferred: knowledge of IATF 16949 and automotive requirements
Benefits
Comp & perks- Private pension plan
- Medical insurance with no co-payment, extended to dependents
- Dental insurance, extended to dependents
- Meal and food allowances
- Group life insurance
- Transportation allowance
- Profit-sharing plan
- Flexible working hours / time bank
- Extended maternity and paternity leave
- TotalPass
- Fluency Pass