Director of Sales

Bolt Farm Treehouse

. Lead, coach, and develop the phone-sales team .

Posted 11/5/2026full-timeUnited StatesLead💰 $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading and coaching phone-based sales teams, improving sales workflows, and executing revenue plans. Proficient in CRM management, sales reporting, and interpreting commercial metrics to drive performance improvements.

Highest-signal resume keywords

Phone-Based Sales ManagementCRM ProficiencySales Workflow ImprovementRevenue PlanningTeam Coaching

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ReportingPipeline ManagementForecastingPerformance ManagementCall ReviewSales Process ImplementationConversion OptimizationRevenue ManagementCustomer ReactivationDigital Sales Strategies

Soft Skills

Clear CommunicationStrong Follow-ThroughProblem-SolvingCollaborationLeadership

Tools & Technologies

CRM SoftwareSales Automation ToolsReporting ToolsAttribution SoftwareBooking-Funnel Systems

Industry Keywords

Luxury HospitalityTravel IndustryConsumer ServicesHigh-Consideration PurchasesSales Productivity

About the role

Key responsibilities & impact

Lead, coach, and develop the phone-sales team
Strengthen call quality, lead response, follow-up, conversion, and individual accountability
Improve inbound and outbound sales workflows, including inquiry recovery, database reactivation, and missed-opportunity follow-up
Build and execute a prioritized revenue plan with owners, milestones, resource needs, and measurable outcomes
Partner with guest-facing teams to improve repeat bookings, referrals, upgrades, spa bookings, and experience purchases
Maintain reliable reporting and forecasts by revenue stream
Identify performance gaps and corrective actions
Evaluate acquisition costs, selling costs, discounting, and contribution
Coordinate commercial initiatives with department leaders, resolve dependencies, and escalate decisions requiring leadership support
Partner with Technology and Marketing on CRM workflows, attribution, automation, and booking-funnel improvements
Own the commercial performance framework and directly lead sales

Requirements

What you’ll need

Experience directly managing and coaching a phone-based sales, inside-sales, reservations, or comparable call-center team in a small-to-medium-sized business
Demonstrated improvement in team sales results, such as higher conversion, increased revenue, stronger follow-up, or improved sales productivity
Hands-on experience reviewing calls, coaching sellers, managing performance, and implementing consistent sales processes
Working proficiency with a CRM, sales reporting, pipeline management, and forecasting
Ability to interpret funnel metrics and commercial economics, identify root causes, and prioritize actions based on revenue and profitability
Experience delivering improvements requiring collaboration across sales and at least one other function, such as marketing, operations, finance, or technology
Clear communication, strong follow-through, and ability to turn an ambiguous problem into an executable plan
Preferred: experience in luxury hospitality, travel, premium consumer services, or another relationship-driven, high-consideration purchase environment
Preferred: experience leading a distributed sales team
Preferred: success building rebooking, referral, retention, or customer-reactivation programs
Preferred: exposure to digital conversion optimization, revenue management, or ancillary sales
Preferred: practical experience using automation and AI to improve sales workflows, coaching, or reporting
Must answer whether sponsorship for an employment visa to work in the United States is required

Benefits

Comp & perks

Performance incentives targeting $205,450 in total annual compensation
Uncapped revenue-based upside
Commission
Hybrid / remote-flex work arrangement