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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in order processing and logistics management, with a strong focus on customer support and communication in both German and English. Proficient in SAP and MS Office, particularly in managing documentation and coordinating shipments, including hazardous goods compliance.
Highest-signal resume keywords
Order ProcessingSAP ExperienceHazardous Goods ShippingCustomer SupportLogistics Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order EntryShipment TrackingComplaint ManagementDocument ManagementLogistics Management
Soft Skills
CommunicationTeam Collaboration
Tools & Technologies
SAPMS Office
Certifications & Qualifications
Vocational Training in Commercial FieldADR Compliance
Industry Keywords
Consumer GoodsInternational Order ProcessingHazardous Goods
About the role
Key responsibilities & impact- Manage customers in Germany, Austria, and across Europe
- Actively support internal and external customers in German and English
- Process orders in SAP, including order entry and tracking, scheduling, shipment tracking, and complaint management
- Support the review of shipments to ensure hazardous-goods information is accurate
- Coordinate the logistics of orders with warehouse operations and freight scheduling
- Serve as the central communication interface between customers, Sales, Demand Management, and Logistics
- Manage documents
- Work as part of a large order management team and report to the Order Management Team Lead
Requirements
What you’ll need- Completed vocational training in a commercial or logistics-related field preferred
- Relevant experience in order processing at an international company, preferably in the consumer goods industry, preferred
- Initial experience shipping dangerous goods in accordance with ADR
- Good knowledge of MS Office, particularly Word and Excel
- SAP experience
- Very good written and spoken German and good written and spoken English
Benefits
Comp & perks- Excellent working and employment conditions in the chemical industry
- Agile, modern, and international working environment with excellent opportunities for professional development
- 30 days of annual leave plus additional company holidays
- Strong work-life balance and excellent employee health and well-being programs
- Company pension scheme
- Modern cafeteria
- Free beverages and fruit
- Good public transport connections
- Free employee parking
