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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive hands-on experience with Dynamics 365 Project Operations and Customer Engagement, alongside strong project management skills, including budgeting, forecasting, and resource scheduling. Capable of leading functional consulting efforts, managing customer relationships, and driving continuous improvement in a multidisciplinary environment.
Highest-signal resume keywords
Dynamics 365 Project OperationsProject ManagementRequirements GatheringCustomer-Facing ConsultingIntegrations Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process AnalysisFunctional DesignConfigurationTestingImplementationBudgetingForecastingResource SchedulingChange Impact AssessmentContinuous Improvement
Soft Skills
Stakeholder ManagementCustomer Relationship ManagementCommunication Skills
Tools & Technologies
Dynamics 365 Customer EngagementGitHub Copilot
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Business Process ImprovementProject ProcessesInternational Team CollaborationGo-Live ActivitiesRisk Identification
About the role
Key responsibilities & impact- Analyze complex business, service and project processes and translate them into scalable, practical solutions
- Lead requirements gathering, workshops, process analysis, functional design and configuration
- Advise customers on process improvements and solution choices, including challenging requirements where needed
- Configure and optimize solutions and support testing, training, go-live and post-go-live activities
- Collaborate with developers, architects and integration specialists on functional, technical and integration requirements
- Identify risks and dependencies early and communicate them proactively with concrete evidence
- Assess change impact and ask the right questions before implementation
- Drive continuous improvement in a multidisciplinary, international team
- Deliver within scope, budget and timeline while maintaining strong customer relationships
Requirements
What you’ll need- Extensive hands-on Dynamics 365 Project Operations experience with real implementation experience across customer environments
- Strong practical understanding of project management, resource scheduling, time and expense management, budgeting and forecasting
- Genuine functional consulting seniority and ability to own customer-facing functional work independently
- Experience with requirements gathering, customer workshops, process analysis, functional design, configuration, testing, implementation and customer guidance
- Strong integrations knowledge, including D365 interactions with surrounding systems, data flows and dependencies
- 3+ years of substantial experience with Dynamics 365 Customer Engagement
- Technical understanding sufficient to discuss implications and dependencies with developers
- Strong customer-facing consulting and stakeholder management skills
- Excellent English communication skills
- Professional experience actively using GitHub Copilot
- Comfortable working fulltime in a remote setup
- Bachelor's degree or equivalent professional/intellectual level
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Bonapolia Website LinkedIn All Job Openings 11 - 50 employees Founded 2018 💼 Consulting 📣 Marketing 📦 Logistics Consulting
- Marketing
- Logistics Bonapolia is a recruitment and talent-matching firm focused on connecting candidates with technology and engineering roles through a candidate-centric, client-partner approach. The company operates a global, largely remote job marketplace and offers career counseling, interview coordination, and relocation support (notably to Portugal) while building long-term relationships with clients to deliver hired talent efficiently. Bonapolia emphasizes scalable boutique recruitment services, training support for employees, and a streamlined application/connect process for job seekers. Senior Functional Consultant – Microsoft Dynamics 365 Project Operations Job not on LinkedIn 🔥 0 minutes ago 🌐 Poland, Portugal, +3 more countries – Remote ⏰ Full Time 🟠 Senior ⚙️ Operations 👻 Ghost score 12% Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Analyze complex business, service and project processes and translate them into scalable, practical solutions
- Lead requirements gathering, workshops, process analysis, functional design and configuration
- Advise customers on process improvements and solution choices, including challenging requirements where needed
- Configure and optimize solutions and support testing, training, go-live and post-go-live activities
- Collaborate with developers, architects and integration specialists on functional, technical and integration requirements
- Identify risks and dependencies early and communicate them proactively with concrete evidence
- Assess change impact and ask the right questions before implementation
- Drive continuous improvement in a multidisciplinary, international team
- Deliver within scope, budget and timeline while maintaining strong customer relationships 🎯 Requirements
- Extensive hands-on Dynamics 365 Project Operations experience with real implementation experience across customer environments
- Strong practical understanding of project management, resource scheduling, time and expense management, budgeting and forecasting
- Genuine functional consulting seniority and ability to own customer-facing functional work independently
- Experience with requirements gathering, customer workshops, process analysis, functional design, configuration, testing, implementation and customer guidance
- Strong integrations knowledge, including D365 interactions with surrounding systems, data flows and dependencies
- 3+ years of substantial experience with Dynamics 365 Customer Engagement
- Technical understanding sufficient to discuss implications and dependencies with developers
- Strong customer-facing consulting and stakeholder management skills
- Excellent English communication skills
- Professional experience actively using GitHub Copilot
- Comfortable working fulltime in a remote setup
- Bachelor's degree or equivalent professional/intellectual level Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Email Operations Team Manager 🔥 23 hours ago airSlate 501 - 1000 💼 Consulting 📦 Logistics 📣 Marketing Website LinkedIn All Job Openings Senior Email Operations Manager driving lifecycle revenue, retention, and automation for airSlate’s workflow automation SaaS products. Leading email strategy, attribution, segmentation, and a team of specialists. 🇵🇱 Poland – Remote 💰 $51.5M Series B on 2022-06 ⏰ Full Time 🟠 Senior ⚙️ Operations Fraud Operations Analyst – Afternoon Shift 🕒 4 days ago U.S. Bank 10,000+ employees 🏦 Banking 💸 Finance 🛡️ Insurance Website LinkedIn All Job Openings Fraud Operations Analyst monitoring transactions and digital activity for U.S. Bank, a financial services company. Investigating suspicious activity, securing accounts, and maintaining fraud trend data. 🇵🇱 Poland – Remote 💵 zł80.1k - zł94.2k / year 💰 $55M Post IPO debt on 2023-10 ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations Onboarding Operations Specialist 🕒 September 4 Remote 501 - 1000 💼 Consulting 📦 Logistics 🏥 Healthcare Website LinkedIn All Job Openings Onboarding Operations Specialist improving compliant employee onboarding at Remote, a global employment platform. Managing contracts, employee data, cross-functional operations, and automation across international teams. 🇵🇱 Poland – Remote 💵 €30.4k - €34.3k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations Reinsurance Operations Specialist 🕒 September 2 Ledgebrook 51 - 200 🛡️ Insurance 🤝 B2B 💸 Finance Website LinkedIn All Job Openings Reinsurance Operations Specialist supporting Ledgebrook’s InsurTech MGA operations in Poland. Managing contract data, claims settlements, compliance, and operational process improvements. 🇵🇱 Poland – Remote 💵 zł12.9k - zł16.3k / month 💰 $65M Series C on 2025-07 ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations Operations Manager 🕒 August 28 Trading 212 201 - 500 💼 Consulting 📣 Marketing 💸 Finance Website LinkedIn All Job Openings Operations Manager building scalable recruiting systems, workflows, and dashboards at Trading 212, a mobile broker helping millions build wealth. 🇵🇱 Poland – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations View More Operations Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Remote jobs Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources About us Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs