Collections Specialist

Booz Allen Hamilton

. Lead day-to-day collections activity for several large client accounts .

Posted 10/9/2026full-timeNorfolk • Virginia • United StatesJuniorMid-Level💰 $52,900 - $108,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing collections activities and accounts receivable processes, with a strong focus on compliance, risk management, and effective communication. Proficient in utilizing Microsoft Office tools to track performance and prepare forecasts.

Highest-signal resume keywords

Collections ManagementAccounts ReceivableMicrosoft ExcelRisk ManagementInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Collections ManagementAccounts ReceivableCash ApplicationFinancial AnalysisProcess Efficiency

Soft Skills

Attention to DetailProblem SolvingTime ManagementCreativityCommunication Skills

Tools & Technologies

Microsoft OfficeExcelWordPowerPoint

Certifications & Qualifications

HS DiplomaGED

Industry Keywords

Commercial ServicesEthics ComplianceCash CollectionsIdentity VerificationBiometrics

About the role

Key responsibilities & impact

Lead day-to-day collections activity for several large client accounts
Collaborate with colleagues across the firm to resolve outstanding payment issues
Prepare monthly collection forecasts
Track daily cash received against targets
Manage and provide effective oversight of collection controls and processes
Identify, report, and manage risks related to ethics compliance, cash collections, and cash applications
Complete identity verification involving biometrics and artificial intelligence during the hiring process
Remain on camera during interviews and assessments
Refrain from using AI tools during interviews unless explicitly permitted

Requirements

What you’ll need

2+ years of experience in commercial collections or accounts receivable
Experience in finance
Experience using Microsoft Office, including Excel, Word, and PowerPoint
Strict attention to detail and accuracy
HS diploma or GED
U.S. citizenship required
Experience with collections or accounts receivable within the Commercial services industry (nice to have)
Ability to generate ideas, exhibit creativity and ingenuity, and solve problems quickly (nice to have)
Ability to work independently, handle multiple tasks, set priorities, meet deadlines, and develop process efficiencies (nice to have)
Excellent interpersonal skills, including project and time management (nice to have)
Excellent verbal and written communication skills (nice to have)
Bachelor's degree (nice to have)

Benefits

Comp & perks

Health benefits
Life insurance
Disability benefits
Financial benefits
Retirement benefits
Paid leave
Professional development
Tuition assistance
Work-life programs
Dependent care
Recognition awards for exceptional performance and superior demonstration of values