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IT Technical Writer
Booz Allen Hamilton. Develop and maintain documentation for deployment diagrams, standard operating procedures, manuals, instructions, and contract deliverables .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and maintaining technical documentation, including user guides, manuals, and operational procedures, while collaborating effectively with technical teams. Holds an active TS/SCI clearance and possesses the ability to prepare reports and briefings for diverse audiences.
Highest-signal resume keywords
Technical Documentation DevelopmentMicrosoft WordActive TS/SCI ClearanceDoD 8570 IAT Level II CertificationExperience Supporting IC Clients
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical WritingDocument Configuration ManagementGrammar KnowledgeTechnical CopywritingOperations Documentation Preparation
Soft Skills
CollaborationDeadline ManagementCommunication
Tools & Technologies
Microsoft PowerPointMicrosoft Visio
Certifications & Qualifications
DoD 8570 IAT Level II CertificationSecurity+ CECCNA-SecurityGSECSSCPCySA+GICSPCND Certification
Industry Keywords
Cybersecurity TerminologyIntelligence Community (IC)Technical EngineersTechnical Architects
Tech Stack
Tools & technologiesCyber SecurityTypeScript
About the role
Key responsibilities & impact- Develop and maintain documentation for deployment diagrams, standard operating procedures, manuals, instructions, and contract deliverables
- Write and edit technical documentation for hardware and software, including installation, configuration, and how-to documentation
- Format technical publications using technical drawings, consultations with technical personnel, and other available resources
- Prepare and maintain operations documentation, user guides, manuals, and technical publications
- Gather technical information and prepare written text
- Prepare reports, responses, and briefings for a wide range of audiences
- Maintain a current internal documentation library
- Collaborate with technical engineers, architects, and IC clients
Requirements
What you’ll need- 3+ years of experience as a technical author or editor of technical or scientific information
- Knowledge of grammar, formatting, and document configuration management
- Knowledge of basic concepts and writing technical copy for various types of documents
- Ability to prepare and maintain operations documentation, user guides and manuals, and technical publications
- Ability to gather technical information and prepare written text
- Ability to use Microsoft Word, PowerPoint, and Visio
- Active TS/SCI clearance; willingness to take a polygraph exam
- Associate’s degree and 5+ years of experience supporting IT projects and activities, Bachelor’s degree and 3+ years of experience supporting IT projects and activities, or Master’s degree and 1+ years of experience supporting IT projects and activities
- Ability to obtain a DoD 8570 IAT Level II Certification, including Security+ CE, CCNA-Security, GSEC, SSCP, CySA+, GICSP, or CND Certification within 6 months of hire date
- Experience supporting IC clients
- Experience interacting with technical engineers and architects
- Knowledge of cybersecurity terminology
- Ability to prepare reports, responses, and briefings targeted to a wide range of audiences
- Ability to handle deadlines
- Ability to maintain a current internal documentation library
- TS/SCI clearance is required
- Qualified applicants must meet applicable work authorization and nondiscrimination requirements
Benefits
Comp & perks- Health benefits
- Life insurance
- Disability benefits
- Financial benefits
- Retirement benefits
- Paid leave
- Professional development
- Tuition assistance
- Work-life programs
- Dependent care
- Recognition awards program
- Identity verification and fraud-protection process