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Network Edge Engineer
Booz Allen Hamilton. Maintain operational and security capabilities of the VA's network gateways .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in configuring, administering, and troubleshooting enterprise network infrastructure, including routers, switches, and firewalls. Proficient in network monitoring and management tools, with a strong focus on maintaining operational and security capabilities in a 24/7 environment.
Highest-signal resume keywords
Network Infrastructure ConfigurationFirewall Technologies (Cisco, Palo Alto, Fortinet)Remote Access VPN Solutions (Cisco AnyConnect, Palo Alto Prisma Access)Network Monitoring Tools (SolarWinds, ScienceLogic, LogicMonitor)CCNA Security or CCNP Security Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Routing MaintenancePacket Capture and AnalysisCommand Line Interface ConfigurationSite-to-Site IPSec VPN SetupMulti-Area OSPF, BGP, MPLS Knowledge
Soft Skills
CollaborationProblem-SolvingCommunication
Tools & Technologies
Network Monitoring ToolsTicketing SystemsCitrix Access GatewayNetScaler
Certifications & Qualifications
CCNA SecurityCCNP SecurityCCNACCNP
Industry Keywords
Network Operations Center (NOC)Enterprise Network InfrastructureTechnical DocumentationHelp Desk SupportGovernment Investigation Eligibility
Tech Stack
Tools & technologiesCitrixFirewallsSwitching
About the role
Key responsibilities & impact- Maintain operational and security capabilities of the VA's network gateways
- Provide Tier II network engineering support to the VA Network Operations Center
- Respond to Help Desk escalations via phone, email, or the VA's ticketing system
- Maintain NOC processes and procedures and recommend improvements to the chain of command
- Maintain environment knowledge through diagrams, databases, and technical documentation
- Participate in technical reviews and recommend solutions or improvements
- Perform routing maintenance on network devices and services
- Collaborate with network architecture and engineering transition teams on projects moving into operations
- Check network status using dedicated monitoring tools and processes
- Assist with customer-reported connectivity issues
- Support 24/7/365 network edge operations
Requirements
What you’ll need- Experience configuring, administering, and troubleshooting enterprise network infrastructure, including routers, switches, and firewalls
- Experience configuring and troubleshooting enterprise firewall technologies such as Cisco, Palo Alto, or Fortinet
- Experience implementing and troubleshooting remote access VPN solutions such as Cisco AnyConnect, Palo Alto Prisma Access, or Citrix
- Experience with enterprise routing and switching protocols and technologies
- Experience using enterprise network monitoring and management tools such as SolarWinds, ScienceLogic, or LogicMonitor
- Experience performing packet captures and analyzing network traffic to troubleshoot connectivity and performance issues
- Experience configuring enterprise-grade network equipment via command line interface or GUI
- Experience with Citrix Access Gateway and NetScaler
- Public Trust
- Bachelor's degree in a CS field and 2+ years of experience with network engineering, or 5+ years of experience with network engineering in lieu of a degree
- Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client
- Nice If You Have: Experience with Cisco AnyConnect VPN or Cisco Identity Service Engine (ISE)
- Experience setting up Site-to-Site IPSec VPNs utilizing Cisco Firewalls or Cisco Routers
- Experience using network management tools such as SolarWinds, NGenius, or RightIT NOW
- Experience with application-level protocols such as HTTP, HTTPS, SSL, TLS, DNSSec, and SNMP
- Experience utilizing ticketing systems for tracking and reporting work
- Experience running network-level packet capture and analysis with troubleshooting efforts
- Knowledge of multi-area OSPF, BGP, and MPLS environments
- CCNA Security or CCNP Security Certification
- CCNA, Route or Switch, or CCNP Certification
Benefits
Comp & perks- Health benefits
- Life insurance
- Disability benefits
- Financial benefits
- Retirement benefits
- Paid leave
- Professional development
- Tuition assistance
- Work-life programs
- Dependent care
- Recognition awards for exceptional performance and superior demonstration of values
- Identity verification and fraud-prevention process
- Camera-on expectation during virtual meetings