Project Support Specialist

Border States

. Review and validate bills of material (BOMs), drawings, and specifications for accuracy before handoff .

Posted 9/18/2026full-timeRapid City • South Dakota • United StatesJuniorMid-Level💰 $34 - $48 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong technical ability in electrical systems and product applications, with proficiency in quoting software and SAP. Capable of effective communication and project management, ensuring accurate documentation and customer service.

Highest-signal resume keywords

Electrical Systems KnowledgeQuoting Software ProficiencySAP Software ExperienceCustomer Service SkillsProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Material TakeoffsBill Of Material ReviewTechnical Submittal PreparationSpecification ReadingVendor Pricing AnalysisProject Budget TrackingOrder EntryProduct Application SupportChange CoordinationRisk Identification

Soft Skills

Interpersonal CommunicationAttention To DetailTeam CollaborationInitiativeOrganizational Skills

Tools & Technologies

Microsoft OfficeSAP SoftwareQuoting SoftwareEmailInternet

Industry Keywords

Electrical ProductsUtility SystemsSupplier Pricing PoliciesProject WorkflowCustomer-Facing Updates

About the role

Key responsibilities & impact

Review and validate bills of material (BOMs), drawings, and specifications for accuracy before handoff
Conduct basic material takeoffs and identify material gaps, alternates, and technical solutions
Assist with quotations, vendor pricing, and competitive alternatives
Prepare customer-facing project status updates, delivery schedules, and technical submittal packages
Participate in customer and vendor meetings and lead small portions related to documentation, schedules, or open items
Identify customer concerns, schedule issues, and material risks and escalate appropriately
Manage project schedules, order logs, meeting notes, submittal tracking, RFIs, and change coordination
Monitor project workflow and recommend corrective action to Project Managers or Account Managers
Coordinate with Project Coordinators, purchasing, logistics, and vendors on material needs and timelines
Assist with vendor quoting, order accuracy review, order entry, and material expediting
Support project budget tracking or margin verification as directed
Provide technical support on product selection, specification alignment, and substitution options
Provide temporary project coverage during staff absences
Participate in process improvement initiatives
Assist with vendor negotiations and customer meeting setup
Maintain negotiated pricing in bidding software and provide invoices
Document missed opportunities
Support product application, estimating, procurement, material management, staging, kitting, storage, job site delivery, and project closeout
Contact vendors for pricing and assist with trade shows
Attend required training programs
Write orders in SAP and deliver material
Perform other duties as assigned

Requirements

What you’ll need

Minimum of a business or trade degree preferred or the equivalent in work experience
2+ years of prior customer service, quotation, or sales experience
Strong knowledge of electrical products and utility systems, preferred
Comprehensive knowledge of product lines and applications, alternate product substitutes, and supplier pricing policies, preferred
Proficiency in quoting software, preferred
Ability to read, write and speak in English
Strong working knowledge of PC for Windows, Microsoft Office (Excel, Word and PowerPoint), internet, email, and SAP software preferred
Strong technical ability to understand electrical systems and product applications with prior electrical distribution experience, preferred
Technical ability to read specifications and drawings highly preferred
Excellent interpersonal, written, and verbal communication, reading, and customer service skills
Ability to effectively plan and organize and work well on a team
Demonstrated initiative, attention to detail, and willingness to escalate risk appropriately
Customer service mindset: competent, accurate, responsive, and engaged
Ability to perform essential job duties with or without reasonable accommodation
Successful completion of applicable pre-employment screenings, including a criminal background check required for all positions

Benefits

Comp & perks

Health, Dental and Vision Benefits
Accident, Critical Illness, Hospital Indemnity
FSA & HSA
Employee Stock Ownership Plan (ESOP)
Disability Benefits
401(k) Retirement Plan
Life Insurance
Employee Assistance Program
Paid Holidays
Paid Volunteer Time
Personal Leave time and more
Bonuses upon achievement of branch and company goals
100% employee-owned company