Customer Experience Co-Op

Bose Corporation

. Contribute to the execution of website campaigns across product, brand, and commercial initiatives .

Posted 10/14/2026full-timeAtlanta • Massachusetts • United StatesEntry Level💰 $22 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in digital marketing principles, content management, and project coordination, with a strong focus on enhancing customer experience through data analysis and optimization. Proficient in leveraging tools like Google Analytics and Jira to drive campaign success and improve operational efficiency.

Highest-signal resume keywords

Digital Marketing PrinciplesContent ManagementProject CoordinationGoogle AnalyticsJira

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital MarketingWeb Content ManagementCustomer Journey MappingData AnalysisContent Optimization

Soft Skills

Strong Organizational SkillsExcellent CommunicationCollaborationProactive Self-StarterCurious Mindset

Tools & Technologies

Microsoft Office SuiteJiraContentsquareGoogle AnalyticsAI Tools

Certifications & Qualifications

Bachelor’s Degree in MarketingBachelor’s Degree in CommunicationsBachelor’s Degree in BusinessBachelor’s Degree in Digital Media

Industry Keywords

ECommerceCustomer ExperienceCompetitive ResearchCampaign ExecutionContent Maintenance

About the role

Key responsibilities & impact

Contribute to the execution of website campaigns across product, brand, and commercial initiatives
Assist in producing and maintaining Bose Stories pages
Manage ongoing content maintenance, including refreshes, updates, and content expiration
Contribute to testing and optimization initiatives to enhance engagement and conversion
Analyze customer feedback, surface insights, and inform recommendations
Conduct competitive research to identify trends, best practices, and opportunities to improve the Bose customer experience
Develop and refine customer journey maps
Support review initiatives, including review seeding, incentivized reviews, and always-on review programs
Own defined workstreams independently, managing timelines, coordinating with cross-functional partners, and communicating progress and risks
Participate in a six-month co-op applying classroom learning in a hands-on work environment and networking across Bose Corporation

Requirements

What you’ll need

In progress of or recently obtained Bachelor’s degree in Marketing, Communications, Business, Digital Media or similar field
Familiarity with principles and concepts within digital marketing, web content, or eCommerce
Familiarity with Microsoft Office Suite
Special preference to experience with Jira, Contentsquare, and Google Analytics
Experience with meeting management, program coordination, and workback planning
Strong organizational and project management skills with attention to detail
Comfort leveraging approved AI tools to improve efficiency and enhance output quality
Excellent communication and collaboration skills
Eager to learn and continuously improve
Curious mindset with a desire to explore new ideas and approaches
Adaptable and comfortable navigating ambiguity in a fast-paced environment
Proactive self-starter with a strong sense of ownership
Passionate about developing and honing craft within digital experience and content
Collaborative team player who builds strong cross-functional relationships
Currently authorized to work in the U.S.

Benefits

Comp & perks

Bonus programs
Comprehensive health and welfare benefits
401(k) plan
Exclusive wellbeing perks
Generous employee discount
Hybrid, in-office work format
Hands-on work environment and networking opportunities through the co-op program