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Boston Express

Ticket Agent – Part time

Boston Express

. Make callers and travelers feel comfortable and appreciated .

Posted 11/11/2026part-timeNorth Londonderry • New Hampshire • United StatesMid-LevelSenior💰 $17 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and communication skills while efficiently managing ticket sales and cash handling. Capable of multitasking in a busy environment and providing assistance to travelers with a friendly and outgoing demeanor.

Highest-signal resume keywords
Customer ServiceCash HandlingTicket SalesComputer LiteracyBilingual Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Ticket SalesCash HandlingComputer LiteracyKeyboarding SkillsAttention To Detail
Soft Skills
PersonableFriendlyOutgoingMultitaskingPatience
Tools & Technologies
Windows-Based Ticketing Computers
Industry Keywords
Customer ServiceInformational CallsTravel AssistanceLight Cleaning Duties

About the role

Key responsibilities & impact
  • Make callers and travelers feel comfortable and appreciated
  • Swiftly and correctly complete transactions using Windows-based ticketing computers
  • Perform light cleaning duties between bus schedules
  • Answer informational calls and direct passengers
  • Sell tickets and handle cash drawer
  • Work independently and in a team environment when necessary

Requirements

What you’ll need
  • Part-time availability of 20–25 hours / 3–4 shifts per week
  • Availability for some Saturday and/or Sunday and holiday shifts is required
  • Computer literacy with keyboarding skills
  • Personable, friendly, and outgoing
  • Ability to multitask when terminal is busy
  • Ability to answer informational calls and direct passengers with patience
  • Ability to sell tickets and handle cash drawer
  • Ability to stand for long periods of time
  • Strong customer service and communication skills
  • Strong attention to detail
  • Bilingual language skills are a plus

Benefits

Comp & perks
  • Thorough training
  • Competitive hourly rate
  • PTO (Paid time off) earned on hours worked
  • Ride the bus for free!
  • Performance-based increase after 90 days