Field Service Engineer, Digital Radiography

Boston Imaging - A Samsung Company

. Perform installation, calibration, corrective repair, preventive maintenance, and decommissioning of digital radiography equipment and systems .

Posted 10/31/2026full-timeRemote • United StatesJuniorMid-Level💰 $95,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in the installation, maintenance, and repair of digital radiography equipment, ensuring compliance with HIPAA and federal regulations. Proficient in technical training, data analysis, and effective communication within a team environment.

Highest-signal resume keywords

Digital Radiography Equipment MaintenanceHIPAA Compliance AssessmentTechnical Training and SupportPreventive Maintenance ExecutionMedical Imaging Equipment Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Installation and CalibrationPreventive MaintenanceEquipment RepairData-System IntegrationMechanical Device ProficiencyTelecommunications Systems KnowledgeComputer Networking SkillsSafety InspectionsDocumentation ManagementProblem-Solving

Soft Skills

Verbal and Written CommunicationAttention to DetailOrganizational SkillsTeam CollaborationDependability

Tools & Technologies

MS Office SuiteTest EquipmentDose-Monitoring EquipmentCentralized Maintenance Management SystemInternet ExplorerGoogle Chrome

Certifications & Qualifications

ISO Awareness TrainingFDA Awareness TrainingCMDR Awareness TrainingHealth Stream Certification

Industry Keywords

Medical Equipment ServicingClinical Outcome DataReimbursement PoliciesManaged Care ProceduresX-Ray Device Safety

Tech Stack

Tools & technologies

Ray

About the role

Key responsibilities & impact

Perform installation, calibration, corrective repair, preventive maintenance, and decommissioning of digital radiography equipment and systems
Execute scheduled preventive maintenance and document service events, tests, and corrective maintenance
Prepare for and coordinate installation and deployment, including electrical, mechanical, gas, pneumatic, software, networking, and data-system integration
Prepare periodic maintenance instructions
Perform safety inspections and performance assurance
Assess equipment compliance with HIPAA storage and security policies
Enter documentation into the centralized maintenance management system
Maintain system function, configuration, and support documentation
Ensure compliance with applicable federal, state, and local rules and regulations
Coordinate performance assessments and preventive maintenance with dealers and independent service vendors
Review repair and maintenance outcomes and recommend changes to schedules, procedures, or documentation
Analyze and correct equipment malfunctions using diagrams, test equipment, component replacement, software adjustments, network restoration, and calibration
Perform or coordinate medical/imaging equipment safety remediation
Investigate patient and employee incidents or accidents involving equipment, document findings, and report as required
Coordinate equipment decommissioning according to established policies
Assist with staff in-service education and cross-train new employees
Develop and implement a professional growth plan
Maintain current knowledge of advancing technology through required Samsung NeuroLogica training
Perform miscellaneous duties as directed
Operate primarily across Maryland, Virginia, Washington, DC, and West Virginia, with occasional travel elsewhere
Report under the general supervision of the Regional Field Service Engineer Manager

Requirements

What you’ll need

Associate degree in Electronics, Telecommunications, Computer Networking, or another related discipline, or equivalent experience preferred
Technical training and at least 2 years of hands-on experience servicing medical equipment
Experience with CT and imaging is a plus
ISO, FDA, CMDR Awareness Training and Product Complaint System, or Certification – Health Stream
Experience with mechanical devices, tools and test equipment, telecommunications systems, and working knowledge of computer networking
Fluent English verbal and written communication skills
Budget, expense, and resource management experience
Ability to assemble facts from various areas, analyze data, and provide informed recommendations to management
Proficiency with MS Office, including Excel, Word, and PowerPoint; Outlook, Internet Explorer, and Google Chrome
Familiarity with clinical and economic outcome data, reimbursement, and managed care policies and procedures is highly desirable
High attention to detail
Ability to organize and prioritize tasks
Ability to function within and support a team environment
Dependable and punctual
Ability to meet accuracy and productivity goals
Good problem-solving and decision-making skills
Valid driver's license and satisfactory driving record
Willingness to travel internationally, overnight, and on weekends; 75% travel required
Background and drug testing required pre- and post-employment
Ability to regularly lift or move up to 25 pounds and frequently lift or move up to 50 pounds
Ability to stand for 8–15 hours over multiple days and sit or drive for long periods while traveling
Ability to work around x-ray devices, chemicals, airborne particles, outdoor weather, and extreme temperatures
Ability to use dose-monitoring equipment when interacting with x-ray devices

Benefits

Comp & perks

Medical insurance through Blue Cross Blue Shield: 5 PPO plans with up to 95% employer contribution
Dental insurance through Blue Cross Blue Shield: 2 PPO plans with up to 80% employer contribution
Vision insurance: 100% company paid
Short-term and long-term disability insurance, life insurance, and AD&D: 100% company paid
401(k) retirement plan with 100% company match up to 5%
Tax-deferred health care savings programs
Accident insurance
Critical illness insurance
Hospital indemnity insurance
Pet insurance
Legal insurance
Identity theft protection
Generous paid time off
Tuition reimbursement