Salesforce Administrator

Boston Imaging - A Samsung Company

. Serve as the primary Salesforce administrator and developer overseeing the end-user experience and daily operation of Salesforce.com and related custom applications .

Posted 9/18/2026full-timeDanvers • Massachusetts • United StatesMid-LevelSenior💰 $105,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Salesforce administration and development, including user management, data governance, and integration with third-party tools like Xactly. Proficient in translating business requirements into scalable solutions while maintaining compliance and documentation standards.

Highest-signal resume keywords

Salesforce AdministrationSalesforce DevelopmentXactly Incent ManagementSalesforce CPQ AdministrationData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce ObjectsApex TriggersValidation RulesApproval ProcessesSalesforce FlowsDashboardsReportsData ManagementIntegration ManagementUser Acceptance Testing

Soft Skills

Problem-SolvingStakeholder ManagementTrainingCommunicationOrganizational Skills

Tools & Technologies

Salesforce.comXactlyHRISExcelSalesforce CPQ

Certifications & Qualifications

Salesforce Administrator CertificationPlatform App BuilderAdvanced AdministratorSalesforce Developer Credentials

Industry Keywords

Sales CompensationCommission OperationsPayroll InterfacesData GovernanceChange Management

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Serve as the primary Salesforce administrator and developer overseeing the end-user experience and daily operation of Salesforce.com and related custom applications
Administer users, profiles, permission sets, roles, licenses, security controls, access, and data governance
Design, configure, test, deploy, maintain, and troubleshoot Salesforce objects, fields, validation rules, approval processes, reports, dashboards, Flows, and Apex triggers/classes
Manage Salesforce integrations with third-party tools, including Xactly, and monitor interface performance and data completeness
Translate business requirements into scalable system solutions using platform best practices and documented change controls
Provide user support, issue triage, root-cause analysis, training, release communications, and system documentation
Build and maintain dashboards and reports supporting sales goals, pipeline, bookings, performance, and commercial metrics
Manage Salesforce license utilization, spend, allocation, and periodic access reviews
Support three independent product modalities on a shared platform and maintain Clinical Applications functionality for demonstration scheduling and tracking
Administer Salesforce CPQ, including products, bundles, price books, pricing rules, discount schedules, quote templates, approval workflows, GPO discount structures, and quote-to-order processes
Administer Partner Community accounts, access, permissions, security, data access, user communications, and training
Serve as primary Xactly Incent administrator, maintaining access, roles, participant records, positions, effective dates, organizational hierarchies, quotas, targets, rates, crediting rules, plan assignments, and mappings
Partner with Human Resources to process employee-status changes affecting Xactly participants
Reconcile Xactly participant and employment data against HRIS and payroll records
Monitor Salesforce-to-Xactly feeds and other integrations, identify exceptions, and coordinate corrections
Manage commission periods, calculation runs, validation checkpoints, approvals, payroll-ready commission files, and reports
Investigate commission exceptions and disputes, document adjustments, and maintain auditable records
Support annual compensation-plan implementation, testing, user acceptance testing, validation, and deployment
Maintain system documentation, process calendars, configuration records, data dictionaries, controls, standard operating procedures, and backup materials
Partner with Sales Operations, Finance, Payroll, Human Resources, and Sales leadership to administer commissions and meet payroll deadlines
Maintain reconciliation checks and documentation supporting accuracy, approvals, and audit readiness
Prioritize competing deadlines, work independently with minimal supervision, and promote cross-functional collaboration

Requirements

What you’ll need

Bachelor's degree in information systems, business, finance, analytics, or a related field preferred; equivalent experience considered
3 or more years of Salesforce administration, development, business-systems, or closely related experience preferred
Experience with Xactly Incent preferred but not required
Experience with another incentive compensation management platform such as Varicent, SAP Commissions, CaptivateIQ, Spiff, or Performio considered directly transferable
Experience supporting sales compensation, commission operations, payroll interfaces, or finance-related systems preferred
Salesforce Administrator certification preferred
Platform App Builder, CPQ, Advanced Administrator, or Developer credentials are a plus
Working knowledge of Salesforce administration, security, reporting, dashboards, Flow, data management, and release/change-management practices
Working knowledge of Salesforce CPQ; experience with Apex and third-party integrations preferred
Strong Excel and data-analysis skills, including reconciling data, identifying anomalies, and explaining results clearly
Ability to convert business and compensation-plan requirements into accurate system configuration, test cases, controls, and documentation
Strong written, verbal, training, documentation, problem-solving, and stakeholder-management skills
Ability to handle sensitive employee and compensation information with discretion
Ability to organize and prioritize recurring deadlines, project work, and urgent support needs
Occasionally lift and/or move up to 25 pounds
Must be able to sit for long periods of time
Attend and complete all required training

Benefits

Comp & perks

Medical insurance with 5 PPO plans and up to 95% employer contribution
Dental insurance with 2 PPO plans and up to 80% employer contribution
Vision insurance, 100% company paid
Short-term and long-term disability insurance, 100% company paid
Life and AD&D insurance, 100% company paid
401(k) retirement plan with 100% company match up to 5%
Tax-deferred health care savings programs
Accident insurance
Critical illness insurance
Hospital indemnity insurance
Pet insurance
Legal insurance
Identity theft protection
Generous paid time off
Tuition reimbursement
Xactly training as needed