Learning Support Specialist

Boston Neurobehavioral Associates

. Assist with training needs research, instructional content development, onboarding materials, leadership development programs, and academic training initiatives .

Posted 11/7/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Learning & Development, project coordination, and employee engagement initiatives, with strong capabilities in creating training materials and managing executive support tasks. Proficient in utilizing Microsoft Office, Google Workspace, and AI productivity tools to enhance organizational learning and communication.

Highest-signal resume keywords

Learning & DevelopmentProject CoordinationMicrosoft Office ProficiencyGoogle Workspace ProficiencyStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training Needs ResearchInstructional Content DevelopmentOnboarding Materials CreationPresentation DevelopmentReport WritingMeeting SummarizationTimeline ManagementVendor ResearchBest Practices SynthesisExecutive Support

Soft Skills

Attention to DetailDiscretionIndependent WorkStakeholder EngagementCommunication

Tools & Technologies

Microsoft OfficeGoogle WorkspaceAI Productivity Tools

Industry Keywords

Organizational DevelopmentHealthcare AdministrationEmployee EngagementTraining ProgramsLeadership Development

About the role

Key responsibilities & impact

Assist with training needs research, instructional content development, onboarding materials, leadership development programs, and academic training initiatives
Coordinate, facilitate, and present employee training sessions for individuals and groups
Conduct independent research on vendors, programs, policies, and best practices
Synthesize research findings and present recommendations
Create presentations, training materials, reports, meeting summaries, and executive-level documents
Track multiple initiatives, maintain timelines, follow up with stakeholders, and ensure deliverables are met
Manage calendars, prepare agendas, document decisions, and track commitments for the Head of AI Transformation & Organizational Learning
Support employee communications, engagement activities, listening sessions, and implementation tracking
Utilize Microsoft Office and Google Workspace and adopt AI-enabled productivity tools
Handle sensitive information with discretion and escalate issues appropriately
Support learning, employee engagement, technology, healthcare operations, and organizational initiatives

Requirements

What you’ll need

3–5+ years of experience in Learning & Development, HR, organizational development, project coordination, executive support, education, or healthcare administration
Bachelor’s degree preferred, or equivalent relevant experience
Fluency in English
Strong written and verbal communication skills
Ability to manage multiple priorities with exceptional attention to detail
Proficiency in Microsoft Office and Google Workspace
Familiarity with AI productivity tools is a plus
Ability to handle sensitive information with discretion and escalate issues appropriately
Ability to work independently in a dynamic and evolving environment

Benefits

Comp & perks

Meaningful opportunities to apply expertise, grow careers, and contribute to organizational success
Collaborative and engaging workplace environment
Diversity and inclusion culture
Continuous professional development
Employee recognition and support