Family Case Manager

Boys Town

. Provide in-home support and teach practical skills to strengthen families .

Posted 9/29/2026full-timeUnited StatesMid-LevelSenior💰 $21 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates the ability to provide in-home support and teach practical skills to families while connecting them with essential community resources. Capable of developing service plans, facilitating decision-making meetings, and maintaining accurate documentation in alignment with Boys Town’s mission and values.

Highest-signal resume keywords

Crisis InterventionFamily SupportService Plan DevelopmentBilingual SkillsParenting Instructor Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

DocumentationService PlanningCrisis Intervention TechniquesFamily Decision-Making FacilitationCommunity Resource Connection

Soft Skills

Relationship BuildingCollaborationStress ManagementRole ModelingCommunication

Certifications & Qualifications

Parenting Instructor Certification

Industry Keywords

Family Support ServicesSocial ServicesHealthcare CoordinationEducation CollaborationRural Iowa Exception

About the role

Key responsibilities & impact

Provide in-home support and teach practical skills to strengthen families
Connect families with schools, healthcare, social services, and other community resources
Offer crisis intervention and guidance
Build relationships with families and collaborate with teachers, doctors, social workers, and other professionals
Develop service plans, monitor progress, and maintain accurate documentation
Facilitate family decision-making meetings
Pursue or perform certification as a Parenting Instructor
Perform other duties assigned by a supervisor
Serve as a role model reflecting Boys Town’s mission, values, and principles

Requirements

What you’ll need

May qualify under the Rural Iowa Exception with four years of combined education and/or relevant experience working with children and families
Valid driver’s license and reliable transportation
Ability to work flexible hours, including evenings and weekends
Early mornings, evenings, weekends, and on-call hours may be required
Bilingual skills are a plus
Ability to work in stressful, potentially aggressive, indoor, outdoor, and substandard-home environments
Ability to maintain sufficient strength, agility, and endurance during stressful physical, mental, and emotional situations
Must support Boys Town’s mission and values

Benefits

Comp & perks

$5,000 hiring bonus
Reduced or no-cost medical visits at Boys Town locations
Free mental health visits with in-network providers
Generous 401(k) match
Tuition assistance and parenting resources
Paid time off and flexible scheduling
Mileage reimbursement
Comprehensive training
Ongoing support
Career development, certifications, leadership roles, and professional growth
Professional development and leadership pathways
Pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs