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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in supervising culturally and linguistically appropriate staff while ensuring effective service provision and adherence to safety policies. Proficient in program evaluation, community collaboration, and crisis intervention within social services.
Highest-signal resume keywords
Bachelor's Degree In Social ServicesExperience In Community Support ServicesKnowledge Of Risk Assessment And Crisis InterventionBilingual SkillsStrong Knowledge Of The Boys Town Model
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program EvaluationCrisis InterventionRisk AssessmentCommunity Resource KnowledgeService PlanningData AnalysisBudget AssistanceMicrosoft Office SkillsDirect Care ExperienceSupervisory Experience
Soft Skills
Professional CommunicationTeam LeadershipFlexibilityIntegrityConfidentiality
Certifications & Qualifications
Common Sense Parenting Instructor Certification
Industry Keywords
Public Assistance SystemsSocial Services SystemsCommunity OrganizationsFamily Intervention ServicesSafety PoliciesCivic CollaborationYouth SupportStaff TrainingBehavioral SciencesHuman Services
About the role
Key responsibilities & impact- Supervise culturally and linguistically appropriate staff delivering services in homes, schools, and communities
- Collaborate with internal and external stakeholders
- Oversee safe and effective service provision and enforce safety and boundaries policies
- Attend safety and abuse risk management training and provide staff training and supervision
- Respond confidentially to suspicious or inappropriate behavior reports and follow mandated abuse reporting requirements
- Plan, implement, and coordinate daily Community Support Services operations
- Hire, supervise, train, and evaluate program personnel
- Develop community collaborations and communicate with civic leaders, government officials, and community professionals
- Evaluate program development and effectiveness
- Supervise and participate in individualized and group lesson plans
- Provide reports and analyze and review data
- Assist with program budgets and arrange equipment and supply purchases
- Oversee staff conducting Common Sense Parenting classes and services in homes, schools, and communities
- Supervise staff across multiple programs and assess staff strengths and development needs
- Advocate for children and families
- Monitor completion of service plans, forms, reports, case notes, narratives, outcome measures, and demographic records
- Assist with accepting and screening referrals
- Supervise and participate in service planning reviews, progress reviews, staff meetings, and case reviews
- Remain available to staff on a continuous or rotational 24/7 on-call basis
- Promote safety, professionalism, and respect through training, supervision, and role modeling
- May become a certified Common Sense Parenting Instructor and conduct CSP courses at designated locations
Requirements
What you’ll need- Bachelor's degree in social services, behavioral sciences, related field, or equivalent combination of education and experience required
- Minimum of 1 year of experience required
- Able to provide own transportation to complete travel requirements of the job
- Bilingual skills may be required based on Affiliate Site location or local contracts
- Solid understanding of public assistance and social services systems
- Knowledge of interventions such as risk assessment and crisis intervention
- Ability to work independently with flexibility and personal integrity
- Ability to work effectively with youth, staff, and support agencies
- Knowledge of community resources, service providers, community organizations, and related human services
- Professional and confidential communication skills
- Microsoft Office computer skills
- Ability to lead a team and supervise family intervention services
- Knowledge of statutes and policies affecting the target population
- Strong knowledge of the Boys Town model
- Ability to work flexible hours, including evenings and weekends
- Master's degree preferred
- Direct care, administrative, and supervisory experience preferred
- Sufficient strength, agility, and endurance to perform in stressful physical, mental, and emotional situations
- Ability to work in office, indoor, outdoor, home, and potentially aggressive or substandard environments
Benefits
Comp & perks- Mileage reimbursed for required travel
- Reduced to no-cost visits for employees and dependents enrolled in medical benefits at Boys Town providers
- Low- to zero-dollar co-pays on certain maintenance drugs
- No-cost mental health visits to an in-network provider
- Generous 401K or 401K Roth account match
- Tuition reimbursement
- Parenting resources from experts
- Professional development opportunities within the organization