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Boys Town

Supervisor, Community Support Services

Boys Town

. Oversee and support safe and effective provision of services .

Posted 10/23/2026full-timeUnited StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in overseeing community support services, ensuring safety and compliance, and effectively leading teams in delivering family intervention services. Proficient in program evaluation, community collaboration, and crisis intervention strategies.

Highest-signal resume keywords
Bachelor's Degree In Social ServicesExperience In Community Support ServicesKnowledge Of Risk Assessment And Crisis InterventionAbility To Lead And Supervise TeamsBilingual Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Program EvaluationCrisis InterventionRisk AssessmentCommunity Resource KnowledgeMicrosoft Office SkillsProgram Budget ManagementCommon Sense Parenting InstructionData AnalysisService PlanningDocumentation Management
Soft Skills
Team LeadershipCommunicationAdvocacySupervisionRole Modeling
Industry Keywords
Public Assistance SystemsSocial Services SystemsCommunity OrganizationsHuman ServicesStatutes And PoliciesBoys Town ModelSafety PoliciesAbuse Reporting RequirementsCommunity Support Services OperationsFamily Intervention Services

About the role

Key responsibilities & impact
  • Oversee and support safe and effective provision of services
  • Ensure employees follow safety and boundaries policies
  • Attend safety and abuse risk management training
  • Provide ongoing supervision and education related to safety and abuse risk
  • Respond to reports of suspicious or inappropriate behavior and follow mandated abuse reporting requirements
  • Plan, implement, and coordinate daily Community Support Services operations
  • Hire, supervise, train, and evaluate program personnel
  • Develop and maintain community collaborations
  • Communicate with civic leaders, government officials, and community professionals
  • Evaluate program development and program effectiveness
  • Supervise and participate in individualized and group lesson plans
  • Provide reports and analyze and review data
  • Assist with program budgets and purchase equipment and supplies
  • Oversee staff delivering Common Sense Parenting classes and services in homes, schools, and communities
  • Supervise staff involved in multiple programs
  • Assess staff strengths and needs and implement development strategies
  • Advocate for children and families
  • Monitor timely and appropriate completion of records and documentation
  • Assist with accepting and screening program referrals
  • Supervise and participate in service planning, progress, staff, and case reviews
  • Provide continuous or rotational 24/7 on-call support
  • Promote safety, professionalism, and respect through training, supervision, and role modeling
  • May conduct Common Sense Parenting courses as a certified instructor

Requirements

What you’ll need
  • Bachelor's degree in social services, behavioral sciences, related field, or equivalent combination of education and experience required
  • Minimum of 1 year of experience required
  • Able to provide own transportation to complete travel requirements of the job
  • Bilingual skills may be required based on Affiliate Site location or local contracts
  • Solid understanding of public assistance and social services systems
  • Knowledge of interventions such as risk assessment and crisis intervention
  • Knowledge of community resources, service providers, community organizations, and related human services
  • Microsoft Office computer skills
  • Ability to lead a team and supervise family intervention services
  • Knowledge of statutes and policies affecting the target population
  • Strong knowledge of the Boys Town model
  • Ability to work flexible hours, including evenings and weekends
  • Ability to function in office, outdoor, home, and potentially stressful or aggressive environments
  • Sufficient strength, agility, and endurance to perform duties during stressful physical, mental, and emotional situations

Benefits

Comp & perks
  • Mileage reimbursed for required travel
  • Reduced to no cost visits for employees and dependents enrolled in medical benefits at Boys Town locations
  • Low to zero-dollar co-pays on certain maintenance drugs
  • No cost mental health visits to an in-network provider
  • Generous match on 401K or 401K Roth account
  • Tuition reimbursement
  • Parenting resources from experts
  • Professional development opportunities within the organization