Azure Commerce Support Specialist

BPCS, Comprehensive marketing solutions, ltd.

. Coordinate and manage Azure subscription transitions and out-of-policy exception requests, developing detailed plans and tracking technical activities through completion .

Posted 10/9/2026full-timeRemote • Washington • United StatesMid-LevelSenior💰 $40 - $48 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Azure subscription management, including transitions and billing models, while effectively communicating technical concepts to diverse stakeholders. Proficient in operational management and quality control, ensuring accurate tracking and reporting of requests and approvals.

Highest-signal resume keywords

Azure Subscription ManagementAzure DevOpsBilling SupportOperational ReportingProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Azure Commerce EngineeringAzure TenantsMicrosoft CommerceApproval ValidationData Analysis

Soft Skills

Strong Communication SkillsAnalytical SkillsProblem-Solving SkillsOrganizational SkillsAttention to Detail

Tools & Technologies

WordPowerPointProjectVisio

Industry Keywords

CSPEAMCA-EPurchasing ChannelsRequest Lifecycle

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

Coordinate and manage Azure subscription transitions and out-of-policy exception requests, developing detailed plans and tracking technical activities through completion
Support complex Azure transitions across CSP, EA, and MCA-E purchasing and billing models
Validate customer and partner subscription, tenant, billing, and documentation details to determine eligibility and ensure requirements are met
Translate subscription, tenant, billing, entitlement, and transition requirements into actionable guidance for account teams, partners, and customers
Manage incoming requests and maintain an organized backlog, prioritizing approvals and communicating progress throughout the request lifecycle
Coordinate with engineering teams and subject matter experts to execute approvals and resolve technical or operational requirements
Maintain records of approvals, customer documentation, technical requirements, engineering actions, and request status using Azure DevOps
Develop and maintain operational reports tracking requests, approval types, revenue impact, regional trends, purchasing channels, and workload
Monitor support cases and identify high-risk issues to help prevent escalations
Ensure accurate and consistent approval-process execution with strong quality control

Requirements

What you’ll need

Previous experience in Azure commerce engineering or support, with hands-on knowledge of Azure subscriptions and account management
Intermediate knowledge of Azure tenants, subscriptions, Microsoft commerce, purchasing and billing models, and billing support
Understanding of Azure purchasing channels and agreements, including CSP, EA, and MCA-E
Experience validating complex account data and approval files against multiple requirements, including precise identifiers and other required data elements
Ability to navigate internal commerce, production, or support systems to validate information and determine request eligibility
Strong verbal and written communication skills, with the ability to explain technical and commerce concepts to technical and non-technical stakeholders
Strong analytical, problem-solving, organizational, interpersonal, and attention-to-detail skills
Ability to work independently, prioritize competing requests, manage time effectively, and maintain an organized request backlog
Working knowledge of project and operational management principles, including planning, coordination, process improvement, and quality control
Experience maintaining operational records and tracking requests through Azure DevOps or similar work-management systems
Proficiency with productivity and project-management tools such as Word, PowerPoint, Project, and Visio
Ability to develop operational reports and track business metrics across regions, purchasing channels, request types, and revenue impact

Benefits

Comp & perks

Medical, dental, and vision coverage
Flexible Spending Account (FSA)
401(k) retirement plan
Competitive paid time off
Parental leave
Professional growth and development opportunities