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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organisational and time-management skills while providing excellent client service in a legal or professional services environment. Proficient in managing administrative tasks, including document preparation, billing, and client onboarding.
Highest-signal resume keywords
Client ServiceOrganisational SkillsTime ManagementMicrosoft Office ProficiencyLegal Document Preparation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Document PreparationAudio TypingTranscriptionBilling ManagementFile ManagementExpense Claims ProcessingDiary ManagementTravel ArrangementAdministrative SupportElectronic Filing Systems
Soft Skills
Attention to DetailAdaptabilityProactive ApproachCommunication SkillsProfessional Manner
Tools & Technologies
Microsoft Office
Industry Keywords
Legal SupportProfessional ServicesClient OnboardingMatter ManagementReal Estate
About the role
Key responsibilities & impact- Act as a first point of contact for clients, colleagues and external contacts
- Manage new client and matter onboarding, including file opening and client inception processes
- Support fee earners with matter management and general case administration
- Manage the accurate and timely delivery of monthly billing requirements
- Manage diaries, including arranging meetings, appointments and key deadlines
- Organise travel arrangements and accommodation where required
- Prepare and submit expense claims
- Provide reminders and administrative support to help fee earners manage deadlines and priorities
- Audio type and transcribe correspondence and legal documents where required
- Assist with preparation, formatting and amendment of legal documents and standard correspondence
- Maintain electronic filing systems and ensure documentation is accurately recorded and stored
- Implement and maintain efficient administrative systems and processes
- Support the wider Real Estate team with ad hoc administrative tasks as required
Requirements
What you’ll need- Highly organised, adaptable and committed to delivering excellent client service
- Ideally have previous administrative or legal support experience
- Excellent written and verbal communication skills
- Strong organisational and time-management abilities
- Ability to prioritise workloads and meet competing deadlines
- Proactive approach and confidence to work on own initiative
- Excellent attention to detail and accuracy
- Strong IT skills, including experience using Microsoft Office applications
- Professional and client-focused manner
- Flexibility and adaptability within a busy team environment
- Previous experience within a legal or professional services environment would be advantageous but is not essential
Benefits
Comp & perks- Competitive Salary
- Flexible approach to working hours
- Bupa/ Medicash
- Discretionary bonus opportunities
- Pension scheme
- Life Insurance & Income Protection Insurance
- 25 days Annual Leave plus flex bank holidays (increasing with service)
- Option to buy 10 additional days annual leave each year
- 2 My Days (in addition to your holiday entitlement)
- Additional discretionary annual leave days
- Enhanced Maternity, Paternity & Adoption Leave
- Career Development Opportunities
- Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support)