Utilization Review Specialist

Bradford Health Services

. Complete admission, precertification, concurrent, continued-stay, step-down, and retrospective reviews according to payer requirements and departmental workflows.

Posted 11/4/2026full-timeRemote • Alabama • United StatesJuniorMid-Level💰 $60,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in utilization review processes, including insurance authorization, clinical documentation interpretation, and compliance with regulatory standards. Proficient in managing multiple cases and collaborating with clinical teams to ensure effective patient care transitions and adherence to payer requirements.

Highest-signal resume keywords

Utilization ReviewInsurance Authorization ProcessesBehavioral Health ExperienceClinical Documentation InterpretationHIPAA Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PrecertificationConcurrent ReviewContinued-Stay ReviewAuthorization TrackingCase ManagementPayer Follow-UpClinical Appeals PreparationQuality AuditsRoot-Cause AnalysisPatient Confidentiality

Soft Skills

Strong Verbal CommunicationWritten CommunicationAttention to DetailProfessional JudgmentAbility to Manage Competing Priorities

Tools & Technologies

Electronic Medical Record SystemsPayer PortalsMicrosoft Office Applications

Certifications & Qualifications

RNLPN/LVNLMSWLPCCADCLADACCCM

Industry Keywords

Behavioral HealthcareSubstance Use Disorder TreatmentManaged CareRevenue CycleASAM CriteriaCommercial InsuranceMedicareMedicaidManaged MedicaidTRICARE

About the role

Key responsibilities & impact

Complete admission, precertification, concurrent, continued-stay, step-down, and retrospective reviews according to payer requirements and departmental workflows.
Obtain, document, and monitor authorizations across the continuum of care.
Review medical records and collaborate with treatment teams to obtain clinical information supporting medical necessity and requested levels of care.
Present clinical information clearly and persuasively to payer representatives using applicable criteria and guidelines.
Maintain authorization records in electronic medical records, payer portals, tracking systems, and other applications.
Monitor caseloads and authorization deadlines; complete follow-up and escalate unresolved barriers.
Identify clinical documentation gaps and communicate needs to clinicians, providers, or leaders.
Coordinate with clinical and case-management teams regarding transitions, discharge planning, and changes in level of care.
Escalate potential adverse determinations for peer-to-peer review, reconsideration, appeal, or leadership intervention.
Prepare case summaries and documentation for peer reviews, appeals, and payer escalations.
Review payer correspondence and adverse determinations, communicate outcomes, and complete follow-up.
Participate in denial review, root-cause analysis, quality audits, training, and performance-improvement initiatives.
Follow utilization review policies, workflows, escalation pathways, and documentation requirements across assigned facilities and states.
Maintain knowledge of payer policies, authorization requirements, medical-necessity criteria, regulatory standards, and service-line requirements.
Collaborate with Utilization Review leadership, admissions, clinical teams, facility leadership, Patient Financial Services, Billing, Compliance, and Revenue Cycle partners.
Protect patient privacy and ensure compliance with HIPAA, 42 CFR Part 2, payer requirements, accreditation standards, and organizational policies.
Perform other duties supporting Utilization Review and Revenue Cycle objectives.

Requirements

What you’ll need

High school diploma or equivalent required.
Minimum 2 years of experience in behavioral healthcare, substance use disorder treatment, utilization review, managed care, insurance authorization, case management, revenue cycle, or a closely related function.
Behavioral Health and/or Substance Use Disorder experience required.
Working knowledge of insurance authorization processes, including precertification, concurrent review, continued-stay review, authorization tracking, and payer follow-up.
Ability to interpret clinical documentation and clearly communicate symptoms, functional impairment, risk factors, treatment needs, progress, and barriers to discharge.
Demonstrated ability to manage multiple cases, payer deadlines, and competing priorities with accuracy and appropriate escalation.
Strong verbal and written communication skills, professional judgment, attention to detail, and commitment to patient confidentiality.
Working knowledge of HIPAA and 42 CFR Part 2 requirements.
Bachelor's degree in a related healthcare discipline preferred.
Knowledge of ASAM Criteria preferred.
Experience with residential, inpatient, partial hospitalization, intensive outpatient, and outpatient levels of care preferred.
Experience with commercial insurance, Medicare, Medicaid, Managed Medicaid, TRICARE, Veterans Affairs, or other managed-care payers preferred.
Experience preparing cases for peer-to-peer reviews, reconsiderations, retrospective reviews, and clinical appeals preferred.
Active clinical license or relevant certification, such as RN, LPN/LVN, LMSW, LPC, CADC, LADAC, CCM, or an equivalent credential, preferred but not required.
Experience with enterprise electronic medical record systems, payer portals, and Microsoft Office applications preferred.

Benefits

Comp & perks

Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.
Expanded Coverage – Options for domestic partners and a wider network of in-network providers.
Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.
Student Loan Repayment – Available for nurses and therapists.
Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.
Generous PTO – A robust paid time off policy to support work-life balance.
Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.
Great Place to Work® Certification.
Supportive and rewarding workplace.